LEGAL PAGES

GENERAL TERMS AND CONDITIONS OF SALE

Date: September 2024

1. General Provisions

1.1. These general terms and conditions of sale ("General Terms") describe the terms on which BV ECOMMERCE SRL, a company incorporated under the laws of Italy, with a share capital of 10.000,00 € with registered office at 1 Località Conti Maltraverso, 36054 Montebello Vicentino, Italy registered with the Italian Register of Enterprises of Vicenza under no.04279060240, with VAT number 04279060240, subject to the management and coordination of Kering Holland N.V ("BOTTEGA VENETA", "we", "us", "our"), sells, and a consumer ("you") purchases, BOTTEGA VENETA products ("Products") through the website https://www.bottegaveneta.com/br/ ("Website").

1.2. Our General Terms will apply to any contract for the sale of Products by BOTTEGA VENETA to you through the Website ("Contract").

1.3. The sale of Products through the Website is only available to consumers, meaning natural persons who act for purposes of personal consumption (i.e., for purposes extraneous to their trade, business, craft and profession and not for profit). If you are under the age of majority, you must expressly confirm that you have obtained the consent of a parent or legal guardian to purchase a Product, before submitting an order.

1.4. You will be asked to agree to our General Terms and to the Terms of Use of our Website ("ToU") before placing an order. We therefore advise you to read these documents carefully, and in particular our General Terms, before proceeding with any purchase, and save or print a copy for future reference. If you do not agree to our General Terms and/or the ToU, you will not be able to order any Products from the Website.

1.5. We reserve the right to amend or update all or part of our General Terms from time to time, and when we do so, we will publish the revised version of our General Terms and indicate the "Last Updated" date at the top of such revised General Terms. The Contract between you and us is governed by our General Terms in force at the time you place an order.

1.6. Our General Terms should be read alongside, and are in addition to, our Privacy Policy at https://www.bottegaveneta.com/en-br/legal-notices/privacy-policy/privacy-policy.html which tells you how we use your personal data, and our Cookie Policy at https://www.bottegaveneta.com/en-br/legal-notices/cookie-policy/cookie-policy.html .

2. Product Information and Availability

2.1. Information on our Products (along with the corresponding Product codes) and relevant prices are available on the Website.

2.2. Pictures of the Products displayed on the Website are for illustrative purposes only. Although we have made every effort to display the Products accurately, we cannot guarantee that a device's display of our Products accurately reflects them. In particular, the colors, fabric, shade, grain, texture of the Products shown on your screen may vary from those on the actual Product. Therefore, you should rely exclusively on the description of the Products and their characteristics as mentioned on the Website.

2.3. The sale of Products through the Website being available to consumers for personal use only, we reserve the right to refuse orders on legitimate grounds, notably when the Products are ordered in abnormal quantities and/or in such quantities that it can be assumed that they may have been purchased for commercial purposes or other unauthorized or illegal activities. These restrictions may include orders placed by, or under, the same account, the same payment method and/or orders that use the same billing and/or shipping address. You cannot purchase more than two (2) identical Products per order. The maximum number of items per order is ten (10).

2.4. We may change or discontinue a Product or any of its features, as described on the Website, at any time without notice (this does not affect the Products for which an Order Confirmation, as defined below, has already been issued at the time of the change). During the purchasing process, we will inform you if your order cannot be processed, in whole or in part, due to the unavailability of one or more ordered Products. If one or more ordered Product(s) are unavailable, your order will be totally or partially cancelled (as the case may be), and you shall pay only the price of the available Product(s).

2.5. In the event your connection to the Website fails, your selection of Products may be lost. In such case you will be required to re-enter your selection. Please note that Products in your shopping cart are not reserved and may be purchased by other customers. In no event we shall be liable to you for the unavailability of a Product following a failure or loss of your connection to the Website.

3. Prices

3.1. Prices of Products are indicated on the Website in Brazilian reais and are inclusive or not of all applicable taxes and charges depending on the delivery country. Prices do not include delivery charges, which, if any, shall be added to the price of the Products and will be communicated to you during the checkout process before you confirm your order.

You are in a country where an option to pre-pay Import Charges (e.g. local taxes and customs duties) is available

The amount displayed on the Website is not the customs value of the purchase and is including a disbursement, covering all applicable customs duties and taxes for which you are liable to pay as importer of record. We guarantee no additional charges on delivery. We are fully responsible for paying import charges (on your behalf) as will be determined by the delivery destination country upon import of the Products. Prices include also a disbursement covering delivery charges / transport costs to the delivery address given by you.

You are in a country where an option to pre-pay Import Charges is not available

The amount displayed on the Website is not including local tax and customs duties. It is the customs value of the purchase made by you. You are fully responsible and liable to pay all applicable import tax and customs duties as importer of record to the relevant authorities as determined by the authorities of the delivery destination country, and we shall have no responsibility or liability in connection with the foregoing. Prices include a disbursement covering the delivery charges / transport costs to the delivery address given by you.

3.2. We make all reasonable efforts to ensure that all prices for the Products displayed on the Website are correct. In the unlikely event of a Product being mispriced (incorrect price or typographical error in the price shown), we will cancel your order and terminate the Contract.

3.3. Without prejudice to the above, we reserve the right to change the Products prices at any time and without notice, but such changes will not apply to Products for which we have received a purchase order.

4. Placing an order - Formation of the Contract

4.1. When placing an order, you may be required to create an account/profile with us and will be asked to complete certain required fields. By choosing "Create my profile", you confirm that you agree to our Privacy Policy.

To purchase Products on the Website you must follow our instructions on how to place an order:

(i) Select the Product(s) you are interested in buying and choose the size, color (if more than one color is available) and quantity (subject to the restrictions set forth in Section 2.3),

(ii) Include the selected Products in the basket by clicking "add to basket",

(iii) Fill in the order form with your personal information (name, address, email, telephone, shipping/billing address),

(iv) Select your payment method,

(v) Accept our General Terms and the ToU,

(vi) If applicable, confirm that you have read and understood our Privacy Policy as a guest,

(vii) Place your order through the Website by clicking "proceed to payment".

4.2. Before placing your order, you will be given the opportunity to review your selection, check the total price and correct any errors.

4.3. By placing an order, you agree to pay the price of the ordered Products.

4.4. Once you place your order, the Contract between you and us will be formed and you will receive an email from us confirming your order ("Order Confirmation"). Notwithstanding the foregoing, we reserve the right to cancel your order and terminate immediately our Contract with you, in whole or in part, without liability to you, on legitimate grounds such as:

(i) We are unable to obtain authorization for your payment; or

Fraudulent, illegal or unauthorized activities, including suspected purchases for commercial purposes, are reported or suspected.

In the above situations, we will send you an email informing you of the cancellation of your order and the termination of the Contract between you and us.

4.5. The Order Confirmation will include the order number, all the information required by applicable law, including without limitation, basic information on the purchased Products, the price and the shipping address. The details of your accepted orders are available under "My account" or "My profile" if you have created an account/profile.

4.6. Once you receive the Order Confirmation you can no longer cancel or modify your order without prejudice to your statutory rights according to Sections 9 and 11.

5. Payment

5.1. You must pay the price of the Products (including applicable VAT, sales taxes or other taxes), the cost of any additional services you order (e.g., additional costs for personalized Products), if applicable, and the associated delivery charges, if any.

5.2. We accept payments made in the currency specified for the country of the shipping destination with the payment methods proposed to you before you confirm your order. We may offer methods of payment (such as Klarna or Paypal) for which you shall accept payment service provider's terms and conditions. These terms and conditions can be found by clicking on the link communicated to you before you confirm your order. We accept no liability in respect of your use of the payment method concerned. Such payment method may not be available for all purchases and whether you are eligible to use it as a payment method will be determined by payment service provider on a case by case basis.

5.3. You will not be charged until your order has shipped.

5.4. If your payment cannot be processed for any reason, we will cancel your order and our Contract with you will end immediately, without liability to you. We will inform you of this in writing.

5.5. You are responsible for the relevant charges or fees, if any, applied by your card issuer, bank or other payment institution as a result of our processing of your payment.

5.6. For each order, we will issue an electronic invoice for the purchased Products, and you agree to such form of invoicing. The e-invoice will be established based upon the information provided by you at the time of submitting the order.

6. Pre-Order of Products

6.1 From time to time, we may offer the possibility to pre-order certain selected Products on the Website before they are available to purchase from the stores or the Website ("Pre-Order Products"). You can add to basket the Pre-Order Product and finalize the procedure for placing an order under Section 4. The thirty (30) days delivery term set out in Section 7.3 will apply to Pre-Order Products only when we notify you that the Pre-Order Product is available/has shipped.

6.2 Please note that for Pre-Order Products, payment is not processed at the time of the reservation of the Pre-Order Product but when the Pre-Order Product has shipped.

7. Shipping, Delivery and Collection

7.1. The purchased Products will be delivered exclusively in Brazil.

7.2. The purchased Products shall be delivered by a courier service selected by us ("Courier"). Products shall be delivered either to the address indicated by you in the order form or to one of our stores offering a pick-up in store service in the shipping country, as selected by you ("Selected Store"). We are not responsible for any delivery problems arising from incomplete or incorrect address details supplied by you. Please note that we will not deliver to PO Boxes, address of freight forwarders, or hotels (we may exceptionally accept to deliver the Product(s) to an hotel but please note that such a delivery is, in any event, subject to our prior and express approval).

7.3. We will take all reasonable steps to deliver the purchased Products or make them available for collection at your Selected Store within the estimated periods communicated to you during the checkout process before you place your order, and in no event later than thirty (30) days as of the Order Confirmation, except in case of force majeure.

7.4. We will send you an email to notify you when your order has been shipped ("Order Shipping Confirmation"). If the delivery has not occurred within thirty (30) days of the Order Confirmation, you may (i) notify us of the suspension of the payment of all or part of the price until we deliver the Product or (ii) specify a date for delivery and, if this new delivery date cannot be met, you may terminate the Contract and we shall refund you all sums paid under the Contract within fourteen (14) days from the date you terminate the Contract.

A copy of the invoice will be sent to you in a separate email from the Order Shipping Confirmation and will be included in the package containing your order.

7.5. Upon delivery of the Products by the Courier, we recommend that you (or the person designated by you):

verify that the number of packages delivered corresponds to that indicated on the delivery note;

verify that the packages and their seals are intact, undamaged, not wet or altered in any manner;

Any claim with respect to damage to packages or discrepancies in the number of packages must be notified in compliance with applicable law.

7.6. You can track the status of your shipment by clicking on the link included in the Order Shipping Confirmation.

7.7. If you have opted to collect the Products at your Selected Store, you will have a limited period of time indicated to you by email, to collect them. In order to collect the Products in store you will need to show your Order Confirmation and a personal identity document. If you have designated a person to collect the Products, such person will have to provide a proxy duly signed by you together with a copy of your personal identity document). If you (or a person designated by you to collect the Products) fail to collect the Products within this timeframe, we will be entitled to cancel the Contract and refund the price of the Products to you.

8. Risk and Title

8.1. Delivered Products remain our property until full payment of the purchase price. Accordingly, title in the Products shall pass to you upon delivery.

8.2. The risk of loss of, damage to, and/or destruction of, the Products shall pass to you when you (or a person designated by you and other than the carrier) take physical possession of the Products at the delivery address given by you or upon the collection of such Products by you, or such person designated by you from your Selected Store.

9. Right of withdrawal and Returns

9.1. You have the right to withdraw from the Contract without giving a reason within seven (7) days from the date on which you (or the person designated by you) take physical possession of the Products or, in case of multiple packages delivered for the same order, the last package delivered.

9.2. To exercise your right of withdrawal, you must inform us of your decision to withdraw from the Contract by an unequivocal statement by:

e-mail to customercare.en.br@bottegaveneta.com or customercare.pr.br@bottegaveneta.com

post to BOTTEGA VENETA – 1 Località Conti Maltraverso, 36054 Montebello Vicentino,

online.

You may use the model withdrawal form at the end of our General Terms, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired (see Section 9.1).

9.3. If you withdraw from the Contract, we shall refund you all amounts received from you, including the delivery charges, (except the additional costs resulting from your choice of a type of delivery other than the least expensive delivery method we offer), without undue delay and in any event not later than fourteen (14) days from the date on which we are informed about your decision to withdraw from this contract. We will refund you using the same payment method that you used when you placed your initial order, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the Products back.

9.4. You shall send back the Products or hand them over to us to the address indicated in the instructions enclosed with the return label, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the Contract to us. The deadline is met if you send back the Products before the period of 14 days has expired.

9.5. You will have to bear the direct cost of returning the Products if you do not use the enclosed return label.

9.6. The Products shall be returned in their original condition, unaltered, unused, undamaged, in their original packaging and with original tags and labels attached along with all accessories and related documents (e.g., instructions booklet, Product certificates, etc.) if any.

9.7. If a returned Product does not meet the conditions for its return, as listed in Section 9.7 above, we will send back such Product to you to the address you indicated in the return form, or if such address is not valid, to the address communicated by you when you placed the order. This return will occur within fourteen (14) days from the date we informed you of the rejection of the returned Products, unless a force majeure event, an event beyond our reasonable control or any unforeseeable circumstance occurs.

9.8. You are liable for any diminished value of the Products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Products.

9.9. If return in store is available (please refer to the instructions enclosed with the return label), you can also return the Products purchased through the Website to any of our stores located in Brazil at https://bottegaveneta.com/en-br/StoreLocator within the timeframe indicated in Section 9.4 above.

9.10. The provisions of Sections 9.1 to 9.9 will apply in addition to our Return Policy at https://www.bottegaveneta.com/en-br/legal-notices/return-policy/return-policy.html.

11. Lack of Conformity - Defects

11.1. If you find that a Product sold by us on the Website has defects, is not as described or is incomplete, please contact immediately our Client Services by calling +551130905175 (EN) or +551130905176 (PT) or by sending an email to customercare.en.br@bottegaveneta.com or customercare.pr.br@bottegaveneta.com.

11.2. We provide a warranty for any lack of conformity to the Contract of the Products we have sold to you on the Website, under the conditions set forth in the Brazilian Consumer Code. Under the statutory warranty of conformity, we are responsible for any lack of conformity that becomes apparent within 90-day term as of the date on which you (or the person designated by you) took physical possession of the Products either at the delivery address communicated by you or at the Selected Store. For hidden defects, this deadline is counted as of when the defect becomes apparent. According to Brazilian law, if the defect is not remedied within a maximum period of 30 (thirty) days, the consumer may demand, alternatively and at his choice: (i) the replacement of the product with another of the same kind in perfect conditions of use; (ii) immediate restitution of the amount paid, monetarily restated, without prejudice to any losses and damages; (iii) a proportional reduction in the price..

11.3. Damage, alteration or modification to the Products caused by you is not a defect or a lack of conformity. For example, without limitations, any damage caused by extensive use or wear; improper use (such as direct exposure to the sun light or heat, contact with liquid, rain or food); normal tear and wear; non-observance of applicable care and/or cleaning instructions, are not defects or a lack of conformity. Likewise, variations in the texture, natural markings or irregularities of natural Products (such as leather or fabric) are inherent to the Product and not defects. Some clauses of this paragraph may not be enforceable in your jurisdiction according to local law.

11.4. In the event you request the repair, replacement or return of a Product due to defect or due to the Product not being as described or being incomplete pursuant to this Section 11, we will bear the delivery costs for returning the Products to be repaired, replaced or returned, as well as any costs to deliver back to you the repaired or replaced Products.

12. Liability

12.1. Nothing in our General Terms seeks to exclude or limit our liability for:

personal injury or death resulting from our negligence;

fraud or fraudulent misrepresentation;

breach of any obligations implied by applicable consumer protection laws; or

any other cause of action which cannot be limited or excluded under applicable law.

12.2. Subject to the above, we will remain liable for damages, caused by our breach, that you suffer in respect of all claims and causes of action, arising under or in connection with our General Terms and each Contract except for any delay or failure to perform any of our obligations under our General Terms if such delay or failure is caused by a force majeure event.

13. Guarantee of Authenticity and Intellectual Property Rights

13.1. We guarantee the authenticity of all Products purchased on our Website.

13.2. BOTTEGA VENETA trademarks, whether figurative or not, service marks, all other marks, brand names, logos used on the Products, the accompanying accessories and/or the packaging, whether registered or not, together with all photographs, illustrations, images relating to the Products, trade or business names, domain names and URLs are and remain the exclusive property of Luxury Goods International S.A (a Swiss corporation successor of the Intellectual property rights of Bottega Veneta S.A. with U.I.D. number CHE-106.823.696) and are protected by applicable copyright, trademark, or other intellectual property laws around the world. Luxury Goods International S.A reserves all such rights.

14. Promotions and Special Offers

14.1. We may offer you promotions and special offers from time to time. The terms of such promotions and special offers will be specified on the Website (e.g., start and end date of the promotions and offers; minimum order value, if any). Promotions and offers cannot be used in conjunction with any other promotion or offer. To receive the discount or offer applied, you must place your order within the specified date range. The promotional or special offer code must be entered at the time of checkout.

14.2. Exceptionally, we can reserve the right to refuse to allow you to participate in the promotion or special offer on legitimate grounds (for example, if we think you are acting fraudulently).

15. Personalized Products

Please review your personalized text carefully before submitting your order. Once your payment is validated, the personalized text you requested will be reproduced strictly as submitted by you and may not be modified.

Personalized Products shall not include any content that:

infringes anyone's copyright;

infringes any other rights, such as a trademark, of any person or entity or a duty owed to any person or entity, such as a duty of confidentiality;

breaches any applicable law (including, without limitation, any criminal law) or regulation;

is false, inaccurate, misleading, harmful, offensive, abusive, threatening or defamatory;

misrepresents identity or impersonates any person;

includes any material containing personally identifying information about another person, such as their address, phone number, or email address, except with the written approval of that person;

contains material which is pornographic, obscene, indecent or offensive, which promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group or is otherwise inappropriate;

may harass, upset, embarrass, alarm or cause needless annoyance, inconvenience or distress to any person;

gives the impression that it emanates from or has been approved by us;

promotes or assists any unlawful act; or

impacts our brand in a negative way.

We may refuse your order without liability to you if you do not comply with the conditions set out in this Section.

16. Applicable Law and Jurisdiction

16.1. Our General Terms and, therefore, the Contracts entered into with you, shall be governed by and will be interpreted in accordance with the laws of Brazil.

16.2. Any disputes arising out of, or relating to, our General Terms and the Contracts shall be submitted to the jurisdiction of the courts where you reside or your domicile is located.

17. Contact us

For further information and assistance with the Website, you may contact us in one of the following manners:

By sending us a communication to BOTTEGA VENETA 1 Località Conti Maltraverso 36054 Montebello Vicentino, Italy;

By sending us an email at customercare.en.br@bottegaveneta.com or customercare.pr.br@bottegaveneta.com;

By calling us at calling +551130905175 (EN) or +551130905176 (PT);

or via the contact form in the Client Services section of our Website.

Model Withdrawal/Cancellation Form

(complete and return this form only if You wish to withdraw from the Contract)

To BOTTEGA VENETA 1 Località Conti Maltraverso 36054 Montebello Vicentino, Italy - customercare.en.br@bottegaveneta.com or customercare.pr.br@bottegaveneta.com,

I/We(1) hereby give notice that I/We(1) withdraw from my/our(1) contract of sale of the following goods(1)/for the provision of the following service(1),

Ordered on(1)/received on(1),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(1) Delete as appropriate

TERMS OF USE OF THE WEBSITE

Date: September 2024

Welcome to https://www.bottegaveneta.com/br/ (" Website").

The Website is owned by Luxury Goods International S.A. (« L.G.I. »), a Swiss corporation successor of the Intellectual property rights of Bottega Veneta S.A., with registered office at Via Industria, CH-6814 Cadempino, Switzerland, VAT number CHE-116.302.252 and U.I.D. number CHE-106.823.696.

PLEASE READ THE FOLLOWING TERMS OF USE OF THE WEBSITE (the "ToU") CAREFULLY BEFORE USING THE WEBSITE.

These ToU applies to your access to, and use of, the Website, and the services available through the Website ("Services").

When accessing the Website and using the Services for the first time, you will be asked to agree to these ToU. If you do not agree to be bound by these ToU, you must cease using the Website or the Services.

We reserve the right to amend or update all or part of these ToU from time to time at our discretion. We will always post the most current version of these ToU on the Website and display the "Last Updated" date to reflect the date of the changes. Please consult these ToU from time to time to take notice of any changes we made, as they are binding to you.

Please note that, when visiting the Website for the first time after changes to the ToU have been uploaded, you will be asked to agree to the updated ToU. If you do not agree with the revised ToU, please stop using the Website.

1. Accessing the Website, Registration and Subscription to the Services

1.1. You are responsible for making all the necessary arrangements for you to have access to the Website. You may set-up an account or subscribe on the Website to our Services as available from time to time, using an email address and password ("Account Details"). You are responsible for maintaining the confidentiality and security of your Account Details and accept sole risk for all activities that occur under them (including the activities of persons who access our Website using your Account Details). You agree to notify us if you become aware of, or suspect, any unauthorized use of your Account Details. Any information and details provided by you to us must be accurate, true and up to date in all respects and at all times.

1.2. We advise parents or guardians of minors or guardians of adults under guardianship using the Website that is important that they communicate with such minors or adults under guardianship, as applicable, about their safety online and potential risks on them.

2. Privacy and Cookie Policies

2.1 Our Privacy Policy governs the use and processing of the personal data we collect from, or provided by, you through the Website. Before uploading or providing any personal data to the Website, please read carefully our Privacy Policy https://www.bottegaveneta.com/en-br/legal-notices/privacy-policy/privacy-policy.html .

2.2 The Website uses cookies to monitor browsing preferences. If you have allowed cookies to be used, please consult our Cookie Policy https://www.bottegaveneta.com/en-br/legal-notices/cookie-policy/cookie-policy.html to find out the type of personal data that may be processed by us.

3. Use of the Website

3.1 You agree that in using the Website, you will not:

a. provide false or otherwise misleading information or impersonate another person;

b. use anyone else's account without the permission of the account holder;

c. use the Website in any way that interrupts, causes or may cause damage to the Website, impairs the Website's availability or accessibility or renders the Website less efficient;

d. circumvent or attempt to circumvent the Website's security measures and tamper with the technology that forms part of the Website;

e. obtain or attempt to obtain any information, materials or documents not purposely made available through the Website through any means (such as personal data, financial or other confidential or sensitive information);

f. breach any applicable law;

g. use the Website for any unlawful purpose or in a way which infringes the rights of any third parties;

h. upload, post or otherwise transmit via the Website any content that:

(i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libellous, racially, ethnically, religiously or otherwise inappropriate;

(ii) constitutes unauthorized disclosure of personal data or confidential information;

(iii) infringes the intellectual property rights of any party;

(iv) contains viruses or other form of malware.

3.2 We reserve the right to cancel your registration or subscription, and/or block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services at any time, without notice and without liability to you, if your use of the Website is in breach of any of your obligations under these ToU, or any other provisions of these ToU, without prejudice to any other remedies available to us under applicable law and under these ToU.

3.3 You also have the right to cancel your registration or subscription at any time.

4. Electronic Services

Certain parts of the Services may need to be provided through electronic communication channels (e.g. e-mail, SMS, phone). You agree that we may contact you for Services - related issues - by SMS, e-mail or other electronic technology and you acknowledge that, in some jurisdictions, use of the mobile services may result in charges imposed on you by your network provider and that you will be responsible for such charges.

5. Intellectual Property Rights

5.1 Our Website and all of the information and materials included on it including the design, layout, look, appearance, graphics, organization of the contents of the Website, photographs, images, illustrations, text, fonts, video, music, sound, audio clips, logos, trademarks - whether they are registered or not, figurative or not - all other marks, service marks, brand names, trade or business names, domain names and URLs, software (" Content") are either owned or licensed by us, and are protected by applicable copyright, trademark, patent or other intellectual property laws around the world. We reserve all such rights.

5.2 You are permitted to download and print Content from the Website for your personal use but are not allowed to use such Content for any commercial or business purposes. You must not copy or reproduce (except where the copy or reproduction is made for personal non-commercial use), publish, disclose, distribute, provide to the public, republish, communicate, display, remove, delete, add to, the Website Content or create derivative works of any of the Website Content for any purpose, unless authorized to do so in writing by us or our licensors.

5.3 Any use which is not expressly permitted by these ToU is prohibited. Unauthorized use of the Website or the Content contained on it may violate applicable intellectual property laws or other laws.

6. Submitted Materials

6.1. We appreciate hearing from you. You acknowledge and agree that any suggestion, proposal, creative ideas, concepts, photos, text or any other contents and materials (with the exception of personal information) uploaded or sent to us through this Website or otherwise (" Submitted Materials") will be considered non confidential and non-proprietary. You retain all of your ownership rights in the Submitted Materials, but by uploading Submitted Materials, unless otherwise explicitly stated by you, you hereby grant us a worldwide, irrevocable, free of charge, non-exclusive license to use, operate, store, copy, reproduce, modify, publish, distribute and make it available to third parties any such Submitted Materials, or any part thereof, in any form and media now known or which shall become known in the future for any purpose, including advertising, promotional or products development or other commercial purposes, and for the duration of protection of such Submitted Materials.

6.2. Whenever you upload content or Submitted Materials to our Website, or make contact with other users of our Website, you must comply with the "Use of the Website" provisions set out above in Section 3.1.

6.3. You are fully responsible for the content or accuracy of any Submitted Material or any postings you make.

6.4. We reserve the right to reject or delete any Submitted Materials or remove any postings you make on the Website, for any or no reasons, including if such Submitted Materials or postings, in our judgment, violate these ToU and in particular do not comply with the "Use of the Website" provisions set out above in Section 3.1.

7. Links

Links to Third Party Sites

7.1 The Website may include links to third-parties' websites (" Linked Sites"). We have no control over such Linked Sites and will not be responsible or liable for the availability of the Linked Sites or for their content.

7.2 These links are provided solely for your convenience to provide further information and the inclusion of such links does not constitute, and should not be interpreted as, in any way, an endorsement by us of such Linked Sites or their contents, products or services, their privacy and security practices or the manner in which they conduct their operations. If you choose to access Linked Sites, you do this at your own risk. Your use of Linked Sites is subject to the terms and conditions of the third parties operating and providing them. Any question or comment related to these Linked Sites must be addressed to the relevant operators.

Links to our Website

7.3 You are not permitted to frame the Website or its Content on any other website, or to link to our Website, any page of it and/or to the Content, without our prior written consent.

8. Exclusion of Warranties

8.1 This Website, its Content and Services are provided free of charge on an "as-is" and "as available" basis. Although we make all reasonable efforts to ensure that the Website is accessible at all times (except during maintenance) and secure we exclude, all warranties or guarantees in connection with this Website, its Content or Services, to the extent permitted by law. By way of example, we do not guarantee that the Website will always be available, without interruption or errors in functioning, or that it will be safe from malicious programs (such as viruses, bugs, malware or similar), or that it is suitable for any particular purposes, and expressly declines any such warranties.

8.2 We work to ensure that the information made available through the Website is accurate and up to date. However, we cannot guarantee the accuracy of such information (including the Content) or that such information is free from errors or omissions and we make no warranty, and shall have no liability, in respect of the same. We reserve the right to update and/or correct the information, Content or the Website at any time without notice and without any liability.

9. Limitation of Liability

9.1 We accept liability to you for direct losses and damages caused by our breach of our obligations under these ToU. Subject to Section 9.3 below, our aggregate liability under these ToU shall in no event exceed the price of the product purchased by you on the Website.

9.2 To the maximum extent permitted by law, you also undertake that you will not claim any possible compensation from us, our licensors, service providers, distributors, managers or directors in any form, including but not limited to:

(a) losses and damages not caused by our breach;

(b) indirect losses and damages;

(c) losses or damages arising out or resulting from the use of the Website, the Services, the Content, any Linked Site or the inability to use the same, or in connection with any failure of performance, delay in operation and transmission, interruption, error, omission, virus or Website failure;

(d) losses or damages which you may incur, including without limitation as a result of:

(i) your failure to safeguard your Account Details,

(ii) any reliance placed by you on the accuracy and completeness of the Website, the Content or the Submitted Material, or

(iii) any changes we may make to the Website, the Services and the Content, or

(iv) any temporary interruption or permanent cessation in the provision of the Services and Content;

(e) failure to meet any of our obligations under these ToU where such failure is due to a force majeure event or an event outside of our reasonable control.

9.3 Nothing in these ToU limits or excludes our liability for (i) death and personal injury caused by our negligence; (ii) for fraud, fraudulent misrepresentation and gross negligence or (iii) for any other liability which cannot be limited or excluded by applicable law.

9.4 As the Services are provided free of charge, you are responsible for evaluating the information and content obtained through the Website. By using the Website, you undertake all risks connected to the relevant use and to take full responsibility for any failure in the use, loss of data, and costs associated with all necessary services and maintenance of hardware and/or software.

9.5 Some clauses of this section may not be enforceable in your jurisdiction according to local law.

10. Disclaimer

To the extent permitted by applicable law, you agree to compensate us, our subsidiaries and affiliates, and their respective directors, non-executive directors and employees against any loss, liability, claim or requirement (even if claimed by third parties) caused by your breach of these ToU using this Website and its Services, and/or your breach of these ToU, and/or any breach or your representation and warranties under these ToU, including reasonable attorney's fees and/or any liability to third parties caused by Submitted Materials during Services' transmission.

11. Governing Law and Jurisdiction

11.1 These ToU and any matter relating to your access to, or use of, the Website shall be governed by and will be interpreted in accordance with the laws of Brazil.

11.2 You and we agree to submit any dispute arising out of, or relating to, these ToU including the validity, interpretation, breach or termination thereof, to the jurisdiction of your place of residence.

12. Contact us

You can contact us in one of the following ways:

- By post at BOTTEGA VENETA 1 Località Conti Maltraverso 36054 Montebello Vicentino, Italy,

- By telephone at +551130905175 (EN) or +551130905176 (PT);

- By email at customercare.en.br@bottegaveneta.com or customercare.pr.br@bottegaveneta.com.

You may also go to the "Client Services" page on the Website to leave a web message and we will reply to you via email.

RETURN POLICY

BOTTEGA VENETA – BRAZIL

1. Return Conditions

BOTTEGA VENETA ("We", "us", "our") accepts returns of BOTTEGA VENETA products ("Products") within 7 calendar days of receipt of the Products.

Products shall be returned in their original condition, unaltered, unused and undamaged, in their original package, if any, and with original tags and labels attached along with all related accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included.

Returns of incomplete, altered, worn, damaged, soiled Products will not be accepted and will be returned to you.

The above does not affect your legal rights in relation to Products that have manufacturing defects or are not as described.

2. Return Process

You must inform us of your intention to return a Product. To this effect you may:

connect to https://www.bottegaveneta.com/br/, log in to your account, go to your Order History and complete the online return form by selecting the Product(s) you would like to return and indicating the quantity and reason for return;

contact our Client Service for assistance at +551130905175 (EN) or +551130905176 (PT) or send an email to customercare.en.br@bottegaveneta.com or customercare.pr.br@bottegaveneta.com.

You will receive an email confirming your return request. Please follow the instructions below to return the product(s) to our warehouse or to the nearest store:

Wrap the Products you wish to return safely to avoid damage; Place them in their original package, if any, and then inside the shipping box in which you received your order;

Attach the return prepaid shipping label included in the shipping box to the outside of the box, on top of the original label, and seal the box securely; If you have lost the label, please contact our Client Service for assistance;

Visit the carrier website or contact the Client Service to arrange for collection. Alternatively, you may drop the box to the nearest carrier drop-off location;

Return the Product(s) purchased online from the Brazilian website to any BOTTEGA VENETA store in Brazil (except Department Stores).

Please note that Products must be returned within 14 calendar days from your request for return.

3. Refunds

Upon receipt of a Product for which a return was requested, we will inspect the Product to ensure that the return conditions specified above in Article 1 are met. Subject to the Product meeting those conditions, a refund will be made.

Refunds will be made to the original purchaser, in the original method of payment and in the same currency as purchase except in case of payment by cash on delivery where refunds will be made by bank transfer.

Refunds will occur no later than 14 days from the date we received back from you the Products, or you have provided evidence that you have returned them, whichever is the earliest. A confirmation email will be sent to you.

Pouf - Terms & Conditions

Country	Language
Australia	English
Austria	English and German
Belgium	English and French
Bulgaria	English
Canada	English and French
Croatia	English
Cyprus	English
Czech Republic	English
Denmark	English
Estonia	English
Finland	English
France	English and French
Germany	English and German
Greece	English
Hong Kong	English
Hungary	English
Ireland	English
Italy	English and Italian
Japan	English and Japanese
Korea	English and Korean
Kuwait	English
Latvia	English
Lithuania	English
Luxembourg	English and French
Macau	English
Malaysia	English
Malta	English
Monaco	English
Netherlands	English
Norway	English
Poland	English
Portugal	English
Romania	English
Saudi Arabia	English
Singapore	English and Chinese
Slovakia	English
Spain	English
Sweden	English
Switzerland	English and French and German
Taiwan	English
Thailand	English
UAE	English
US	English

LC14 Tabouret Cabanon Terms & Conditions

Country	Language
Australia	English
Austria	English and German
Belgium	English and French
Bulgaria	English
Canada	English and French
Croatia	English
Cyprus	English
Czech Republic	English
Denmark	English
Estonia	English
Finland	English
France	English and French
Germany	English and German
Greece	English
Hong Kong	English
Hungary	English
Ireland	English
Italy	English and Italian
Japan	English and Japanese
Korea	English and Korean
Kuwait	English
Latvia	English
Lithuania	English
Luxembourg	English and French
Macau	English
Malaysia	English
Malta	English
Mexico	English
Monaco	English and French
Netherlands	English
Norway	English
Poland	English
Portugal	English
Romania	English
Saudi Arabia	English
Singapore	English and Chinese
Slovakia	English
Spain	English
Sweden	English
Switzerland	English and French and German
Taiwan	English
Thailand	English
UAE	English
United Kingdom	English
US	English

BOTTEGA VENETA - GENERAL TERMS AND CONDITIONS FOR DISTANCE SALES OF PRODUCTS (OTHER THAN ON THE WEBSITE)

The following General Terms and Conditions for Distance Sales of Products (other than on the Seller’s Website) (the “Terms”) shall govern exclusively the offer and distance sale of products (i) by telephone or (ii) finalized and paid online following an in-store order, by Bottega Veneta, incorporated and registered with the Trade and Companies Registry of Montebello Vicentino under number 04279060240, whose registered office is at Localita' Conti Maltraverso 1, 36054 Montebello Vicentino, Vicenza 36054, ITALY, with VAT number 04279060240 (the “Seller” or “We”). These Terms do not apply to sales made on https://www.bottegaveneta.com (the “Website”).

1. SELLER TO CONSUMER TRANSACTIONS

1.1 The Seller offers products for sale exclusively to end purchasers who are consumers and are 18 years old or over (“Consumers” or “You”).

1.2 A Consumer is an individual who is acting for purposes that are outside his or her trade, business or profession. If You are not a Consumer, please do not buy any products from the Seller via this method.

1.3 The Seller reserves the right not to accept any orders (i) received from clients who are not Consumers, or (ii) which do not comply with these Terms. Each order will be governed by the relevant version of the Terms applicable in the country in which delivery of the products is requested by you. Applicable Product price will be that applicable in the country in which delivery of the products is requested by you.

1.4 These Terms will govern the offer and acceptance of purchase orders of products between the Seller and the Consumer placed (i) by telephone or (ii) in-store and finalized online via a payment link, as well as the delivery of products.

2. HOW TO COMPLETE A DISTANCE PURCHASE (OTHER THAN ON THE WEBSITE) WITH THE SELLER

2.1 In order to place an order for the purchase of one or more product(s) with the Seller, You must:

a) Either call the Customer Service at +39 02 82 950 290 or one of the Seller’s stores; or

b) Place an order with a sales assistant in one of the Seller’s stores.

In both cases, You must provide all the information (such as your identity and contact details, product details, delivery and billing addresses, payment information, etc.) requested by the sales assistant or Customer Service advisor.

2.2 Before placing your order, the sales assistant or Customer Service advisor will inform You of the identity of the Seller, the main characteristics of each product You are considering ordering and corresponding unit price (including all applicable fees and taxes), payment and delivery conditions, as well as your right to cancel (including the address to which You can return the products) as set forth in Clause 8 below. The Seller will send You a copy of these Terms, by email, prior to the completion of your purchase. Please read these Terms carefully.

2.3 By placing an order, You acknowledge that You have read these Terms and accept and undertake to comply with them.

2.4 After placing your order, the Seller will send You an order confirmation by email, containing a summary of the information related to the order (the main characteristics of the products, detailed information on the price, shipping and billing details), as well as a copy of these Terms on a durable medium (the “Order Confirmation”).

2.1 The sale contract (the “Contract”) is completed once We issue the Order Confirmation.

3. SALE OF PERSONALISED PRODUCTS OR PRE-ORDERED PRODUCTS

3.1 You will be able to order products even if they are not yet available (the “Pre-ordered Products”) and products which You can choose to personalise (“Personalised Products”).

3.2 By way of exception to Clause 6 below, if You purchase, in one order, more than one Pre-ordered Product or Personalised Product with different delivery dates, all such products will be shipped together in one same delivery on the estimated date on which the last of the products is available.

3.3 Please note that, given their bespoke nature, the cancellation right under Clause 8 below will not apply to Personalised Products, which cannot be returned unless there is a defect or an error (and not merely because You have changed your mind).

4. PRODUCTS - WARRANTIES

4.1 The Seller solely sells products bearing the Bottega Veneta trade mark.

4.2 Without prejudice to your legal rights explained below, the Seller does not sell used, defective, counterfeited products or products of lower quality than market standards.

4.3 The features and price of the products are described on the Website product page or in the catalogues available in each shop, although minor variations from images and descriptions can occur including due to colour reproduction in product photographs.

4.4 All products sold by the Seller will bear an identification tag attached by means of a disposable seal. If You wish to return the purchased products, please keep the tag and the seal and return them with the products.

4.5 The Seller provides the legal warranty of conformity as set forth in articles 128 et seq. of the Italian Consumer Code (Legislative Decree no. 206/2005 and ff. amendments) and the legal warranty against latent defects as set forth in articles 1490 et seq. of the Italian Civil Code.

As regards the warranty of conformity, You have a period of two years from the delivery of the product within which to act. That said, You are required to exercise such warranty within two months from the discovery of the lack of conformity; otherwise, the warranty is deemed no longer effective.

You can choose between the repair or replacement of the product, in a congruous term, without expenses, unless the requested remedy is objectively impossible or excessively onerous compared to the other remedy. In this respect, please note that one of the abovementioned remedies is deemed "excessively onerous" where the Seller would bear unreasonable expenses compared to the other remedy, taking into account (a) the value of the product lacking the defect of conformity; (b) the degree of non-conformity; (c) the possibility that the alternative remedy may be executed without relevant drawbacks for You.

You are not required to provide proof of the existence of a lack of conformity during the abovementioned two-year period. following the delivery of the product.

You may also choose to terminate the Contract or obtain a congruous reduction of the price, where one of the following occurs: (i) the repair or replacement are both impossible or excessively onerous; (ii) the Seller has not provided the repair or replacement within a congruous term; (iii) the repair or replacement previously provided caused relevant drawbacks to You.

This legal warranty of conformity is applicable irrespective of the commercial warranty which may have been granted.

In addition, You may implement the warranty against hidden defects of the thing sold within the meaning of article 1490 of the Italian Civil Code. In this case, You can elect between the sale being cancelled or the sales price being reduced pursuant to article 1492 of the Italian Civil Code.

5. PAYMENT

5.1 Payment of the purchase price of the products and of the delivery charges must be made by providing your payment card information electronically, within twenty-four (24) hours of the placement of your order with the Seller, using the link sent to You by the Seller by email. Failing to provide your payment card information within this timeframe will result in the automatic cancellation of your order.

5.2 Types of payment cards accepted will be communicated by telephone or in the email containing the link to pay.

5.3 All card details (such as card number and expiry date) will never be used by the Seller for any reason other than your purchase and to issue any possible refund should any product be returned as a result of the exercise of your cancellation right or should it be necessary to provide information to the governmental authorities or other appropriate bodies for the purpose of the prevention of frauds or the notification of fraudulent or other illegal activities.

6. SHIPPING AND DELIVERY

6.1 Deliveries cannot be made to sanctioned countries as per applicable laws.

6.2 The shipping and delivery terms as well as the related charges will be those agreed upon during the order process and set forth in the Order Confirmation. Maximum delivery time is thirty (30) days as from the Order Confirmation, subject to the provisions of Clause 3.2.

6.3 The Seller will send You an email to inform You when your order has been shipped and allow You to track it.

7. CUSTOMER SERVICE

7.1 For any information, after-sales support or claims, please contact the Customer Service at +39 02 82 950 290 or email us from the contact form you will find in the customer service section on https://www.bottegaveneta.com.

8. CANCELLATION RIGHT

Except for (i) Personalized Products, (ii) those likely to be easily deteriorated or perishable and (iii) those which are not suitable for return given their nature (e.g. fragrance), or due to hygiene reasons, You are entitled to cancel your Contract in accordance with the following instructions:

8.1 Right to cancel

You have the right to cancel this Contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which You acquire or a third party other than the carrier and indicated by You, acquire physical possession of the products or, in the case of multiple products in one order delivered separately, the last product.

To exercise the right to cancel, You must inform the Seller at the address indicated in the documents which are delivered together with the product(s) of your decision to cancel this Contract by an unequivocal statement (e.g., by a letter sent by post). You may use the model cancellation form below which is equal to the one attached as Appendix I, Part B to the Italian Consumer Code, but it is not mandatory. You can also electronically fill in and submit the model cancellation form or any other unequivocal statement via the Seller’s contact form accessible at https://www.ysl.com. If You use this option, the Seller will communicate to You an acknowledgement of receipt of such a cancellation on a durable medium (e.g., by email) without delay.

To meet the cancellation deadline, it is sufficient for You to send the communication concerning your exercise of the right to cancel before the cancellation period has expired.

8.2 Effects of cancellation

If You cancel the Contract, the Seller will reimburse to You all payment received from You, including the cost of delivery (except for the supplementary costs arising if You chose a type of delivery other than the least expensive type of standard delivery offered by the Seller), without undue delay and in any event no later than 14 days from the day the Seller is informed about your decision to cancel the Contract. The Seller will provide such reimbursement using the same method of payment You used for the initial transaction, unless You have expressly agreed otherwise; in any event, You will not incur any fees as a result of such reimbursement. The Seller may withhold reimbursement until it has received the products back or You have supplied evidence of having sent back the products, whichever is the earliest.

You shall send back the products or hand them over to the Seller, at the address indicated in the documents which are delivered together with the product(s), without undue delay and in any event not later than 14 days from the day You send your notice of cancellation of the Contract to the Seller. The deadline is met if You send back the products before the period of 14 days has expired.

You will have to bear the direct cost of returning the products.

You are only liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products.

9. PRIVACY

9.1 Please refer to our Privacy Policy attached to these Terms for any information on the processing of your personal data.

9.2 You have the right to register on the relevant national phone solicitation opt-out list.

10. APPLICABLE LAW - DISPUTE

10.1These Terms are governed by Italian law, except in cases where the law of your country of residence requires a higher level of protection that cannot be derogated from by agreement, in which case such law shall apply.

10.2For the avoidance of doubt, the Convention on the International Sale of Goods shall not apply.

10.3In case of dispute, the Seller invites You to contact the Customer Service (see Clause 7), in order to find an amicable solution. If You are an EU resident and if no amicable solution is found after You sent the Seller a claim in writing, You are informed that You can resort, free of charge, to mediation. If You finalize your purchase online, You can also submit your claims on the online dispute resolution website (http://ec.europa.eu/consumers/odr/) of the European Commission, which will transmit your claim to the relevant mediator.

10.4In any case, any dispute may be brought to the courts having jurisdictions.

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Model cancellation form

(complete and return this form only if You wish to withdraw from the Contract)

To: Bottega Veneta, Localita' Conti Maltraverso 1, 36054 Montebello Vicentino, Vicenza 36054, ITALY

I/We(1) hereby give notice that I/We(1) withdraw from my/our(1) contract of sale of the following goods(1)/for the provision of the following service(1),

Ordered on(1)/received on(1),

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

(1) Delete as appropriate

Certificate of Craft Terms & Conditions

Country	Language
Australia	English
Austria	German
Belgium	French and Dutch
Brazil	Portuguese
Bulgaria	Bulgarian
Canada	English
Cyprus	Greek
Croatia	Croatian
Denmark	English
Estonia	English
Finland	English
France	French
Germany	German
Greece	Greek
Guam	English
Italy	Italian
Ireland	English
Japan	English
Kuwait	Arabic
Latvia	English
Lithuania	Lithuanian
Luxembourg	French and German
Macau	English
Mainland China	Chinese
Malaysia	English
Malta	English
Mexico	Spanish
Norway	Norwegian
Netherlands	Dutch
Poland	Polish
Portugal	Portuguese
Principality of Monaco	French
UAE	Arabic
United Kingdom	English
US	English
Czech Republic	Czech
Romania	English
Saudi Arabia	Arabic
Singapore	English
Slovakia	English
South Korea	Korean
Spain	Spanish
Sweden	Swedish
Switzerland	German, French and Italian
Thailand	English
Taiwan	Chinese
Turkey	Turkish
Hong Kong	English
Hungary	Hungarian
Israel	Hebrew

The purposes for which we process your personal information are as follows:	The processing of your personal information is justified on the following legal basis:
Providing you with the services and information you requested . For example identity verification, password or username reset, etc.	Performance of a contract
Providing you with the services and information we need to send or provide you . For example information about the suspension of our services, about incidents that may involve your personal information, etc.	Performance of a contract or compliance with a legal obligation
Administering and managing your Bottega Veneta profile once you have requested us to create your Bottega Veneta profile .	Performance of a contract

The purposes for which we process your personal information are the following:	The processing of your personal information is justified by the following legal basis:
Implementing fraud prevention, detection and investigation measures and procedures against inappropriate behaviors against our employees to ensure physical security and cybersecurity , to safely deliver you products and services and to protect the health of our employees , also via voice or video recording or listening in real timeboth inbound and outbound conversations with our customer service , with prior notice to you .	Performance of a contract or compliance with a legal obligation or our legitimate interests in protecting ourselves against fraud and in protecting our employees against inappropriate behaviors (when such interest is not overridden by your own interests or fundamental rights)
In accordance with applicable law,implementing compliance-related and privacy-related activities	Compliance with a legal obligation or our legitimate interest (where applicable) Where the processing is not prescribed by law but is a regulatory expectation (and such interest is not overridden by your own interests or fundamental rights)
In accordance with applicable law,implementing activities related to the protection of intellectual property rights and management of litigation cases	Compliance with a legal obligation or our legitimate interests in protecting our rights (when such interest is not overridden by your own interests or fundamental rights) or the regular exercise of our rights in lawsuits or proceedings, where applicable in your country of residence

The purposes for which we process your personal information are the following:	The processing of your personal information is justified by the following legal basis:
Performing activities relating to the sale or service contract you have concluded with us. For example, accounting, stock management, keeping of records, etc.	Performance of a contract or compliance with a legal obligation
Conducting business-related analytics & market research activities	Performance of a contract Our legitimate interests in improving our products or services When such interest is not overridden by your own interests or fundamental rights. Your consent, when you answer surveys or customer satisfaction questions or when we use cookies or other online advertising technologies . You can always withdraw your consent with us at any time.
Sharing necessary information with actual or potential buyers as part of a business transfer	Our legitimate interest in disclosing information necessary to complete our business transactions
Sharing necessary information with auditors, law firms, similar corporate professional service providers and data analysis providers	Compliance with a legal obligation Or our legitimate interest of properly carrying out our business including in compliance with applicable legislation and to better understand and improve our business (when such interest is not overridden by your own interests or fundamental rights)

The purposes for which we process your personal information are as follows:
Providing you with the products and services you have purchased or otherwise requested either in our stores or online. This involves any action necessary to perform our obligations under the sale or service contract you conclude with us (processing of your payment, delivery, return management, etc.) For purchases made o n our website, the contract is ou r Terms and Conditions of Sale.
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam, China and Saudi Arabia	Kuwait, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us,	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, .

The purposes for which we process your personal information are as follows:
Administering, managing and maintaining your Bottega Veneta profile once you have requested us to create it. This could include data cleansing and deduplication.
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest Once your profile has been created upon your request, to supplement it with the personal information you provide us during our interactions and thus ensure we retain the most accurate and up-to-date version of your profile(and such legitimate interest is not overridden by your own interests or fundamental rights)	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us,	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us,

The purposes for which we process your personal information are as follows:
Inbound interaction – Providing you with the products, services or information you may requestwhen you contact us
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Outbound interaction - Contacting you directly in connection with the products, services and information you have requested
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest To provide you with an adequate answer when our interaction is not related to the formation or performance of a contract (and such interest is not overridden by your own interests or fundamental rights)	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Realtime interaction – To allow you to try on our products virtually or interact with other customers
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest To provide you with tailored assistance when we are not able to identify you (and when such interest is not overridden by your own interests or fundamental rights) Or your consent if your facial image is pictured or if your personal information is visible to other customers	Performance of a contract When we collect information to provide you with relevant assistance about our products or services Any other situation will requireyour consent , as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us. We will notably rely on yourconsent if your facial image is pictured or if your personal information is visible to other customers.	Your consent , as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Real-time or further monitoring of our interaction , to enable us to improve the quality and safety of our service and provide you with better answers. This monitoring could be implemented during both inbound and outbound interactions and could be carried out via voice or video recording or listening in real time, with prior notice to you.
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest When we collect information to improve the quality and safety of our service (and when such interest is not overridden by your own interests or fundamental rights) Your consent , as deemed obtained when you choose to enter into a contract or voluntarily share your information with us. When we collect information to provide you with relevant assistance about our products or services Or your consent to cookies when such monitoring is done on our website viacookies or other online advertising technologies	Your consent , as deemed obtained when you choose to enter into a contract or voluntarily share your information with us. When we collect information to provide you with relevant assistance about our products or services Or your consent to cookies when such monitoring is done on our website viacookies or other online advertising technologies	Your consent , as deemed obtained when you choose to enter into a contract or voluntarily share your information with us. When we collect information to provide you with relevant assistance about our products or services Or your consent to cookies when such monitoring is done on our website viacookies or other online advertising technologies

The purposes for which we process your personal information are as follows:
Sending or presenting you with tailored communication This includes communication such as updates about our products and services, invitations to events, offers, surveys. When you share your contact information with us, we will use such personal information to contact you through related communication channels (such as text message, MMS, e-mail, post, internet, social media or telephone). We will always d o our best to provide you with tailored communication based in particular on your interests and shopping habits , and improve and customise our services notably via profiling.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest in providing you with customised content When such interest is not overridden by your own interests or fundamental rights and we are authorised by law to send you such communication without your consent Your consent, as provided when you create your Bottega Veneta profile	Your consent, as provided when you create your Bottega Veneta profile.	Your consent, as provided when you create your Bottega Veneta profile.

The purposes for which we process your personal information are as follows:
Updating and supplementing or enriching your personal information This includes conducting data cleansing and deduplication. This also includes e nrich ing your personal information with second party data or information related to your activities on social media and your browsing activity across different websites and devices. Some of the technologies we use (including cookies) may rely on services provided by other companies acting on their own account (such as social media - WeChat, WhatsApp, Baidu, Kakao Talk, Facebook, T witter, Instagram or other online platforms ).You may have provided your consent to cookies and other technologies through such platforms. These other companies have their own privacy and cookies policies and the way they use your personal information will be subject to their rules and not ours.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us Or compliance with a legal obligation When such update relates to the administration and management of your Bottega Veneta profile, including taking actions following a rectification or erasure request.	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online, and such update relates to the administration and management of your Bottega Veneta profile Orcompliance with a legal obligation When taking actions following a rectification or erasure request. Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Compliance with a legal obligation When taking actions following a rectification or erasure request. Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Creating lookalike campaigns Lookalike campaigns enables us to reach new people who are likely to be interested in our products because they are similar to you. Some of the technologies we use (including cookies) may rely on services provided by other companies acting on their account (such as social media - WeChat, WhatsApp, Baidu, Kakao Talk, Facebook, T witter, Instagram or other online platforms ).You may have provided your consent to cookies and other technologies through such platforms. These other companies have their own privacy and cookies policies and the way they use your personal information will be subject to their rules and not ours .
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent when you accept, at the creation of your Bottega Veneta profile, that we l ink your personal information to certain patterns (Profiling ) (for example by accepting to receive tailored communication ) .	Your consent, when you accept, at the creation of your Bottega Veneta profile, that we l ink your personal information to certain patterns (Profiling ) (for example by accepting to receive tailored communication ) .	Your consent, when you accept, at the creation of your Bottega Veneta profile, that we l ink your personal information to certain patterns (Profiling ) (for example by accepting to receive tailored communication ) .
The purposes for which we process your personal information are as follows:
Online advertisement Present ing you with online advertisement s that are "contextual", "behavio u ral", "interest - based" or "tailored" , including by using cookies or other online advertising technologies
The processing of your personal information is justified by the following legal basis:
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Your consent to cookies or other online advertising technologies	Your consent to cookies or other online advertising technologies	Your consent to cookies or other online advertising technologies

The purposes for which we process your personal information are as follows:
Promote Bottega Veneta 's activities on social networks.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interests in communicating on our activities When such interest is not overridden by your own interests or fundamental rights. Your consent, when you interact with us	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online, including when you interact with us via the features proposed by the social network Otherwiseyour consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us	Compliance with a legal obligation Or your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us

The purposes for which we process your personal information are as follows:
Analyze the habits of users who visit our "Fan" pages or share our content.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interests in communicating on our activities When such interest is not overridden by your own interests or fundamental rights. Your consent, when you interact with us	Your consent, when you interact with us	Your consent, when you interact with us

The purposes for which we process your personal information are as follows:
Fixing operational problems such as pages crashing and software bugs
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies Or our legitimate interests when we use cookies or other online advertising technologies for which consent is not required under applicable law When such interest is not overridden by your own interests or fundamental rights	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we u se cookies or other online advertising technologies	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies

The purposes for which we process your personal information are as follows:
Understanding how our means of communication are used and administer, optimise and improve them. This can include auditing the downloading of personal information from the Website.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent when we use cookies or other online advertising technologies Or our legitimate interests to administer and improve our means of communication and other systems, in particular when using cookies or other online advertising technologies for which consent is not required under applicable law When our legitimate interest is not overridden by your own interests or fundamental rights	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies

Category	Purpose of processing
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers, including information about your vehicle.	This set of personal information enables us to identify you, manage your Bottega Veneta profile, provide you with customer service and assistance and, in some cases, to contact you, including by sending you relevant information and tailored marketing content. In addition, some of our goods may be equipped with tags (e.g. RFID or NFC) and/or a printed code, which could be associated with your personal information, in order to detect security incidents and to protect against malicious, deceptive, fraudulent or illegal activity.
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, your name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.	This set of personal information enables us to identify you, manage your Bottega Veneta profile, provide you with customer service and assistance and, in some cases, to contact you, including by sending you relevant information and tailored marketing content.
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	This set of personal information enables us to provide you with the products and services you have requested, manage your Bottega Veneta profile, provide you with relevant customer service and assistance, secure our communications and to manage and better understand our business.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.	This set of personal information enables us to always offer you the optimum service by understanding you better. We use it to manage your Bottega Veneta profile, provide you with relevant customer service and assistance and also, in certain circumstances, to contact you for example by sending you relevant information, updates and tailored marketing content.
Geolocation data.	This set of personal information enables better delivery of the service you expect from us. It could include personal information related to your interactions with us and allows us to manage your Bottega Veneta profile, provide relevant customer service and tailored marketing content, establish communications and conduct our business securely, assess and better understand our business, and optimise and manage our website and other means of communication.
Audio, electronic, visual, thermal, olfactory, or similar information.	This data (e.g. recordings of customer service calls, tags (e.g. RFID or NFC) and/or printed codes which could be associated with your personal information) is processed to answer your queries, detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and for compliance management.

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DO WE USE COOKIES OR OTHER ONLINE ADVERTISING TECHNOLOGIES?

1. WHAT IS COVERED BY THIS PRIVACY POLICY AND DO OTHER POLICIES APPLY TO YOU?

2. WHAT SPECIFIC TERMS APPLY TO YOU DEPENDING ON YOUR COUNTRY OF RESIDENCE?

3. WHO COLLECTS & USES YOUR PERSONAL INFORMATION?

4. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

5. WHAT PERSONAL INFORMATION DO WE COLLECT?

6. WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?

7. HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

8. WHO ARE OUR THIRD-PARTY SOURCES?

9. SHOULD YOU ALWAYS SHARE YOUR PERSONAL INFORMATION WITH US?

10. FOR HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

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12. WHERE DO WE TRANSFER & STORE YOUR PERSONAL INFORMATION?