General Terms and Conditions of Sale - Employee Sale

Date: February 2023

1. General Provisions

1.1. These general terms and conditions of sale (“ General Terms”) apply to all flash sales of BOTTEGA VENETA unsold products or products with manufacturing defect(s) (“ Products” or “Product”) through the website https://www.bottegaveneta.com/ (“Website”).

1.2. The vendor is BV ECOMMERCE SRL, a limited company incorporated under the laws of Italy, with a share capital of 10,000.00 € with registered office at 1 Località Conti Maltraverso, 36054 Montebello Vicentino, Italy, registered with the Italian Register of Enterprises of Vicenza under no.04279060240, with VAT number 04279060240.

1.3. The sale of Products under these General Terms is only available to Kering Group’s employees and Guests (“you”) aged over 18.

1.4. “Kering Group’s employees” means all employees of Kering SA and all employees of any of the Kering Group member company whose employment contract is in force at the starting date of the sale. External consultants may also be invited to a sale by directly receiving an invitation to the sale from Kering SA or from any of the Kering Group member company (“Guest”).

1.5. Products are for personal and family use. Resale is strictly forbidden.

1.6. You will be asked to agree to the General Terms and to the Terms of Use of the Website (“ToU”) before placing an order. We therefore advise you to read these documents carefully, and in particular the General Terms, before proceeding with any purchase, and save or print a copy for future reference. If you do not agree to the General Terms, the ToU, and our Privacy Policy, you will not be able to order any Products from the Website.

1.7. We reserve the right to amend or update all or part of our General Terms from time to time, without notice. The General Terms in force at the time you place your order will govern your purchase of Products. Any amendments or updates we make to our General Terms will apply only to future orders of Products you place with us. Whenever we amend or update our General Terms, we will display the “Last Updated” date at the top of the General Terms to reflect the date of the changes. Previous versions of our General Terms are made available for your reference on a durable medium for an unlimited period of time allowing you to access them, and/or save them electronically on your computer or on any mobile device and/or print a copy.

1.8. Our General Terms should be read alongside, and are in addition to, our Privacy which tells you how we use your personal data, and our Cookie Policy.

2. Products Information and Availability

2.1. Information on our Products (along with the corresponding Product codes) and relevant prices are available on the Website.

2.2. Pictures of the Products displayed on the Website are for illustrative purposes only. Although we have made every effort to display the Products accurately, we cannot guarantee that a device’s display of our Products accurately reflects them. In particular, the colors, fabric, shade, grain, texture of the Products shown on your screen may vary from those on the actual Product. Therefore, you should rely exclusively on the description of the Products and their characteristics as mentioned on the Website.

2.3. Each sale may be subject to a limitation in the number of Products or categories of Products that can be purchased per Client and sale (“ Quotas”). Quotas are displayed on the Website. They must be strictly observed.

2.4. We may change or discontinue a Product or any of its features, as described on the Website, at any time without notice (this does not affect orders already placed at the time of the change). During the purchasing process, we will inform you if your order cannot be processed, in whole or in part, due to the unavailability of one or more ordered Products. If one or more ordered Product(s) are unavailable, your order will be totally or partially cancelled (as the case may be), and you shall pay only the price of the available Product(s).

2.5. In the event your connection to the Website fails, your selection of Products may be lost. In such case you will be required to re-enter your selection. Please note that Products in your shopping cart are not reserved and may be purchased by other customers. In no event we shall be liable to you for the unavailability of a Product following a failure or loss of your connection to the Website.

3. Prices

3.1. Prices of Products are inclusive or not of all applicable taxes and charges depending on the delivery country. Prices do not include delivery charges, which, if any, shall be added to the price of the Products and will be communicated to you during the checkout process before you confirm your order.

For delivery of the Products to customers located to EU countries, VAT will be charged as per applicable law at the time of the sale.

For countries outside of the European Union:

You are in a country where an option to pre-pay Import Charges (e.g. local taxes and customs duties) is available

The amount displayed on the Website is not the customs value of the purchase and is including a disbursement, covering all applicable customs duties and taxes for which you are liable to pay as importer of record. We guarantee no additional charges on delivery. We are fully responsible for paying import charges (on your behalf) as will be determined by the delivery destination country upon import of the Products. Prices include also a disbursement covering delivery charges / transport costs to the delivery address given by you.

You are in a country where an option to pre-pay Import Charges is not available

The amount displayed on the Website is not including local tax and customs duties. It is the customs value of the purchase made by you. You are fully responsible and liable to pay all applicable import tax and customs duties as importer of record to the relevant authorities as determined by the authorities of the delivery destination country, and we shall have no responsibility or liability in connection with the foregoing. Prices include a disbursement covering the delivery charges / transport costs to the delivery address given by you.

3.2. We make all reasonable efforts to ensure that all prices for the Products displayed on the Website are correct. Occasionally, however, an error may occur, and Products may be mispriced (incorrect price or typographical error in the price shown). In this case we will contact you and ask you whether you wish to purchase the Product at the correct price. If you decide not to purchase the Product, we will cancel your order and terminate the Contract.

3.3. We reserve the right to change the Products prices at any time and without notice, but such changes will not apply to Products for which you have received an Order Confirmation (as such term is defined in Section 4.4 below).

4. Formation of the Contract – Placing an order

4.1. To purchase Products on the Website, you must follow the instructions provided by the online purchase process: (i) include the selected Products (subject to the restrictions set forth in Section 2.3) in the shopping cart, (ii) fill in the order form with your personal information (name, address, email, telephone, shipping/billing address), (iii) select your payment method, (iv) accept the General Terms, (v) accept the ToU and (vi) place your order through the Website (following the relevant instructions on screen).

4.2. Before submitting your order, you will be given the opportunity to review your selection, check the total price and correct any errors.

4.3. By placing an order, you agree to pay the price of the ordered Products.

4.4. Once you place your order, we will send you an email to confirm your order (“Order Confirmation”). The Contract between us and you will be formed then. Notwithstanding the foregoing, we reserve the right to cancel your order and terminate immediately our Contract with you, in whole or in part, without liability to you, on legitimate grounds such as:

(i) The ordered Product(s) is/are no longer available; or

(ii) You do not comply with the eligibility conditions set out in Section 1.3 or 1.4; or

(iii) You have ordered too many Products (see Section 2.4); or

(iv) We are unable to obtain authorization for your payment; or

(v) There was an error in the price displayed and upon contacting you, you have refused to purchase the Product at the correct price (see Section 3.2); or

(vi) Reported or suspected, fraudulent, illegal or unauthorized activities, including suspected purchases for commercial purposes; or

(vii) The delivery address provided by you is not a valid address; or

(viii) You have not fulfilled your obligations deriving from a prior contract entered into with us.

In the above situations we will send you an email to inform you of the cancellation of your order.

4.5. The Order Confirmation shall be sent to the email address provided by you in the order. The details of your accepted orders are available under “My Account - My Order” section of the Website.

4.6. The Order Confirmation will include the order number as well as all the information required by applicable law, including without limitation, basic information on the purchased Products, the price and the shipping address.

4.7. Once you receive the Order Confirmation you can no longer cancel or modify your order unless otherwise provided in these General Terms.

5. Payment

5.1. You must pay the price of the Products (including applicable VAT, sales taxes or other taxes), the cost of any additional services you order (e.g., additional costs for personalized Products), if applicable, and the associated delivery charges, if any.

5.2. We accept payments made in the currency specified for the country of the shipping destination with the payment methods proposed to you before you confirm your order.

5.3. We will not debit the amount of your order until:

(i) we have confirmed availability of the Products;

(ii) we have sent you the Order Confirmation;

(iii) we have received authorization to debit your card from the card issuer or your PayPal account, if applicable;

(iv) your debit/credit card data or your Paypal account, if applicable, has been verified.

5.4. If your payment cannot be processed for any reason, we will cancel your order and our Contract with you will end immediately, without liability to you. We will inform you of this in writing.

5.5. You are responsible for the relevant charges or fees, if any, applied by your card issuer, bank or other payment institution as a result of our processing of your payment.

5.6. For each order, we will issue an electronic invoice for the purchased Products, and you agree to such form of invoicing. The e-invoice will be established based upon the information provided by you at the time of submitting the order. No alterations to the e-invoice are possible once the e-invoice has been issued.

5.7. Please note that for Pre-Order Products, payment is not processed at the time of the reservation of the Pre-Order Product but when the Pre-Order Product is available.

6. Shipping, Delivery and Collection

6.1. The purchased Products shall be delivered by a courier service selected by us (“Courier”). Products shall be delivered to the address indicated by you in the order form. We are not responsible for any delivery problems arising from incomplete or incorrect address details supplied by you. Please note that we will not deliver to PO Boxes, address of freight forwarders, or hotels.

6.2. The purchased Products will be shipped out only after we receive your payment in full. If we do not receive your payment in full, whatever the reason, we can delay or refuse dispatching the Products without liability to you.

6.3. We will take all reasonable steps to deliver the purchased Products within the estimated periods communicated to you during the checkout process before you confirm your order, except if a force majeure event or an unforeseeable and insurmountable act of a third party to the Contract occurs. We will send you an email to notify you when your order has shipped (“Order Shipping Confirmation”). If the delivery has not occurred within thirty (30) days of the Order Confirmation, you will be entitled to (i) notify us of the suspension of the payment of all or part of the price until we deliver the Product or (ii) specify a date for delivery and, if this cannot be met, you may cancel the Contract and we shall refund you all sums paid under the Contract within fourteen (14) days from the date you cancel the Contract.

6.4. Upon delivery of the Products by the Courier, you (or the person designated by you) are required to:

(i) verify that the number of packages delivered corresponds to that indicated on the delivery note;

(ii) verify that the packages and their seals are intact, undamaged, not wet or altered in any manner;

(iii) sign the delivery note; and

(iv) if requested by the Courier, show your ID.

Any damages to the packages and/or the Products or discrepancies in the number of packages or documentation must be immediately mentioned in writing on the Courier’s delivery note.

6.5. You can track the status of your shipment by clicking on the link included in the Order Shipping Confirmation.

7. Risk and Title

7.1. The risk of loss of, damage to, and destruction of, the Products shall pass to you when you (or a person designated by you and other than the carrier) take physical possession of the Products at the delivery address given by you.

7.2. Title in the Products shall pass to you on the date on which the Products are delivered to your delivery address.

8. Lack of Conformity - Defects

8.1. We provide a warranty for any lack of conformity to the Contract of the Products we have sold to you on the Website, under the conditions set forth in Article 128 and seq. of the Italian Consumer Code. Under the statutory warranty of conformity, we are responsible for any lack of conformity that becomes apparent within a two-year term as of the date on which you (or the person designated by you) took physical possession of the Products either at the delivery address communicated by you. You have, under penalty of forfeiture, a twenty six-month (26) term from the above mentioned date to file a claim: you may choose between repair or replacement of the Product – free of charge – unless, as set forth in Article 135-bis of the Italian Consumer Code, the cost of the remedy you choose is disproportionate compared to the cost of the alternative remedy or the remedy is impossible, in which case you will be entitled, under the conditions set forth by Article 135-bis and following, to a price reduction of the price paid for the Product or to terminate the Contract. You are exempt from proving the existence of the Product’s lack of conformity with the Contract for the first twelve (24) months following receipt of the Product. However, if we prove that the Product was in conformity with the Contract or that the defect is incompatible with the nature of the goods or with the nature of the lack of conformity, your claim will be rejected. This warranty is provided in addition to the commercial warranty, if any.

8.2. Damage, alteration or modification to the Products caused by you is not a defect or a lack of conformity. For example, without limitations, any damage caused by extensive use or wear; improper use (such as direct exposure to the sun light or heat, contact with liquid, rain or food); normal tear and wear; non-observance of applicable care and/or cleaning instructions, are not defects or a lack of conformity. Likewise, variations in the texture, natural markings or irregularities of natural Products (such as leather or fabric) are inherent to the Product and not defects.

8.3. In the event you request the repair, replacement or return of a Product due to defect or due to the Product not being as described or being incomplete pursuant to this Article 8, we will bear the delivery costs for returning the Products to be repaired, replaced or returned, as well as any costs to deliver back to you the repaired or replaced Products.

9. Liability

9.1. Nothing in these General Terms seeks to exclude or limit our liability for:

• personal injury or death resulting from our negligence;
• fraud or fraudulent misrepresentation;
• breach of any obligations implied by applicable consumer protection laws; or
• any other cause of action which cannot be limited or excluded under applicable law.

9.2. Subject to the above, our aggregate liability shall be limited solely to damages, caused by our breach, that you suffer in respect of all claims and causes of action, arising under or in connection with our General Terms and each Contract. We are not liable for damage or loss that either you or we could not reasonably have foreseen at the time you accepted the General Terms or for any delay or failure to perform any of our obligations under these General Terms if the delay or failure is caused by you, a third-party that is not under our control or a force majeure event.

10. Guarantee of Authenticity and Intellectual Property Rights

10.1. We guarantee the authenticity of all Products purchased on our Website.

10.2. BOTTEGA VENETA trademarks, whether figurative or not, service marks, all other marks, brand names, logos used on the Products, the accompanying accessories and/or the packaging, whether registered or not, together with all photographs, illustrations, images relating to the Products, trade or business names, domain names and URLs are and remain the exclusive property of BOTTEGA VENETA and are protected by applicable copyright, trademark, or other intellectual property laws around the world. BOTTEGA VENETA reserves all such rights.

11. Applicable Law and Jurisdiction

11.1. These General Terms and, therefore, the Contracts entered into with you, shall be governed by and will be interpreted in accordance with the laws of Italy, subject to any mandatory provision of the law of the country of your place of residence, in particular in the field of consumer protection law.

11.2.Any disputes arising out of, or relating to, these General Terms and the Contracts shall be submitted to the jurisdiction of the competent courts.

11.2.You may access the European Online Dispute Resolution Platform provided by the European Commission and available at http://ec.europa.eu/odr , for alternative extra-judicial resolution of disputes that cannot be resolved between you and us.

12. Contact us

For further information and assistance with the Website, you may contact us by sending an email at employeesalesemea@bottegaveneta.com. 

13. Notices

Any notice to be given under these General Terms or the Contracts will be in writing. We will contact you by email, telephone, SMS or provide you with information by posting notices on our Website.

 

 

Please carefully read the online employee sale rules below:

PLEASE NOTE: products purchased during the online employee sale may be used EXCLUSIVELY FOR PERSONAL OR FAMILY USE and may not, under any circumstances, be sold, exchanged, given away, made available to third parties on online noticeboards, etc.

ACCESS:

• You will receive an email on the opening date of the sale containing a direct link to the log in page.
• It is strictly forbidden to extend or forward the invitation email to any external third party.
• Under no circumstances the participation to the online employee sale may be made public through the sharing on any social media of any content concerning information and products relating to the employee sale itself.
• To access the online employee sale on www.bottegaveneta.com, you will have to log in or create an account with your company email address as indicated below.
• For any access issue to the online employee sale, please contact the client service on the dedicated email address (any questions received via other channels will NOT be addressed):

            APAC: employeesalesapac@bottegaveneta.com

        EMEA: employeesalesemea@bottegaveneta.com

        AMER: employeesalesamer@bottegaveneta.com

            JP: employeesalesjp@bottegaveneta.com

            KR: employeesaleskr@bottegaveneta.com

Please ensure you have followed all the above steps (such as logging in with your corporate/work email address, make sure you activated your account) before reaching out to Customer Service.

LOGIN INSTRUCTIONS:

• Log in or create an account with your company email address.
• To create your account you will need to enter: Name, Last Name, Company E- Mail and create a password.
• Users who have already registered on www.bottegaveneta.com can access the online employee sale with previous credentials (username and password) as long as created with company email address.
• If you don’t remember your previously set password, you can reset it by following the "Forgot Password?" process on the login page of the website https://www.bottegaveneta.com/login

Starting from the opening date of the online employee sale, you will be able to view the catalog and complete your purchases.

HOW TO ENTER THE SALE:

Step 1: Click on your personal invitation received by email to access the login page.

Step 2: Create an account or login to your existing one using your professional email as indicated in the login instructions.

Step 3: Once connected, click on the entry “Employee sale” to access the employee sale assortment.

IMPORTANT NOTE: Only employees connected with an eligible email address will be able to see the gallery and special prices.

During the sale carefully select the country/region where you wish to have your order shipped, all orders placed with an incorrect country or address will be cancelled.

PRICES:

• The prices indicated with reference to each product are final and already  include VAT, if applicable. No VAT exemption will be applied (e.g. tax exemption, export, declaration of intent).
• Products could present imperfections and/or defects.
• No promocode can be applied to the items and no additional discount is allowed.
• Considering the exceptional prices granted during the online employee  sales, any purchase shall be considered definitive: as a consequence returns, refunds and exchanges are forbidden.
• The official Bottega Veneta after sale channel could be used for reparations and alterations and the management and cost of the service is totally on employees.

Totals QUOTAS BY CATEGORY per employee:

QUOTAS APPLY TO THE TOTAL NUMBER OF ITEMS ACROSS ALL ORDERS FOR EACH EMPLOYEE.

• 5 Women Bags per employee;
• 4 Men Bags per employee;
• 4 Women Shoes per employee;
• 3 Men Shoes per employee;
• 5 Small Leather Goods (no specific gender) per employee;

QUOTAS OF THE SALE:

• MAXIMUM 4 orders per employee;
• MAXIMUM 10 items per order;
• MAXIMUM 1 item in the same color, model, and size is allowed per employee.

Please note that your payment will not go through if you have exceeded any of this quota.

The quotas specified as "per employee" needs to be intended and counted among all the max orders (4) an employee can place, they are not applying and intended to the individual order.

The total amount of all orders should not exceed 3K EUR for employees employed in Spain under Spanish legal entity.

The total amount of all orders should not exceed 2.5K EUR for employees employed in Mexico under Mexican legal entity.

DO NOT EXCEED THE PURCHASING QUOTAS. Note that, after the closure of the online employee sale, orders will be checked and every order exceeding the quotas will be cancelled in its entirely (criteria of cancellation shall remain under Bottega Veneta’s discretion).

Please note that products within your shopping bag are not reserved until you get to the payment step and until the payment is fulfilled.

Consequently, some selected products may no longer be available when you are ready to proceed with the payment.

ORDERS AND RETURNS:

• Orders must be placed under the employee’s professional email address
• Orders cannot be cancelled or modified once they have been payed
• Orders will be delivered without Bottega Veneta packaging
• Returns or exchanges are not allowed
• Please refrain from selecting the gift option at checkout, no gift message or packaging will be delivered.

PAYMENT:

• Orders can be paid via Credit Card.

     Other payment methods may be available depending on the country.

• Any payment method shall be registered under the employee’s name.

DELIVERY:

• Orders will be delivered within a maximum of 10 business days after order confirmation. You will receive a shipping email as soon as your order is shipped.
• No delivery to PO addresses for employee sale orders will be allowed.
• Orders will not be available for pick-up in store.
• Make sure to use your personal address for delivery. All orders placed with an office address will be cancelled.

CLIENT SERVICE / INQUIRIES:

• If you have any questions after 7 days from your order date, please contact us only using the email addresses below:

            APAC: employeesalesapac@bottegaveneta.com

       EMEA: employeesalesemea@bottegaveneta.com

       AMER: employeesalesamer@bottegaveneta.com

            JP: employeesalesjp@bottegaveneta.com

            KR: employeesaleskr@bottegaveneta.com

We will respond to any feedback or queries as soon as possible.

Please refrain from contacting our client services in less than 7 days from the initial outreach.

Any questions received via other channels (phone, chat, emails sent from www.bottegaveneta.com, Viva Engage, or reply order and shipping confirmation emails) will not be addressed.

Any violation of the above rules and, in particular, the resale of Bottega Veneta’s articles and products, represents a serious misconduct and entails a serious damage for Bottega Veneta, undermining the relationship of trust that is the basis of our corporate culture. In light of the above, people who are allowed access to the online employee sale that violate the terms and conditions above may be subject, where possible and to the extent permitted by applicable law, to the adoption of any measure necessary to protect the assets of Bottega Veneta and the companies of the Kering Group to which it belongs.

The above online employee sale rules shall be deemed as an integration of the General Terms and Conditions of Sale - Employee Sale (https://www.bottegaveneta.com/terms-and-conditions-employee-sale/terms-and- conditions-sale-employee.html). Any provision of the above online employee sale rules which is in contrast with the provision of the General Terms and Conditions of Sale - Employee Sale shall prevail on the latter.

You will be asked to agree to the above online employee sale rules and to the General Terms and Conditions of Sale - Employee Sale before placing an order.

PROCESSING OF PERSONAL DATA:

The disclosure of personal data during the BV Employee Sale (in particular personal details, postal address, credit/debit card numbers, bank code and telephone number) is necessary in order to process the order for the purchase of the products and to fulfil the obligations provided for by legislative or regulatory measures, as well as to carry out post-sale analysis, including for anti-fraud purposes and to verify compliance with the purchase conditions applicable to the order. In the latter regard, the personal data collected in connection with the order will automatically be associated with a unique code contained within the product purchased, allowing the order to be recognised in the event of fraud or violation of the purchase conditions, and may be communicated to the respective employer.

Bottega Veneta