LEGAL NOTICES

General Terms and Conditions of Sale

Date: June 2023

1. General Provisions

1.1. These general terms and conditions of sale (“ General Terms ”) describe the terms on which BOTTEGA VENETA INC. an incorporated company with its principal place of business located at 33 Whitehall Street 10th Floor 10004 New York United States, with a share capital of USD 40,000 and with registration number 13-2704379 (NY Registration: 324489) (“BOTTEGA VENETA”, “ we”, “us”, “our”), sells, and a consumer (“you”) purchases, BOTTEGA VENETA products (“Products”) through the website https://www.bottegaveneta.com/us/(“Website”).

1.2. Our General Terms will apply to any contract for the sale of Products by BOTTEGA VENETA to you through the Website (“Contract”).

1.3. The sale of Products through the Website is only available to consumers, meaning natural persons who act for purposes of personal consumption (i.e., for purposes extraneous to their trade, business, craft and profession and not for profit). If you are under the age of majority, you must expressly confirm that you have obtained the consent of a parent or legal guardian to purchase a Product, before submitting an order.

1.4. You will be asked to agree to our General Terms and to the Terms of Use of our Website (“ToU”) before placing an order. We therefore advise you to read these documents carefully, and in particular our General Terms, before proceeding with any purchase, and save or print a copy for future reference. If you do not agree to our General Terms and/or the ToU, you will not be able to order any Products from the Website.

1.5. We reserve the right to amend or update all or part of our General Terms from time to time, and when we do so, we will publish the revised version of our General Terms and indicate the “Last Updated” date at the top of such revised General Terms. The Contract between you and us is governed by our General Terms in force at the time you place an order.

1.6. Our General Terms should be read alongside, and are in addition to, our Privacy Policy at https://www.bottegaveneta.com/en-us/legal-notices/privacy-policy/privacy-policy.html which tells you how we use your personal data, and our Cookie Policy at https://www.bottegaveneta.com/en-us/legal-notices/cookie-policy/cookie-policy.html .

2. Product Information and Availability

2.1. Information on our Products (along with the corresponding Product codes) and relevant prices are available on the Website.

2.2. Pictures of the Products displayed on the Website are for illustrative purposes only. Although we have made every effort to display the Products accurately, we cannot guarantee that a device’s display of our Products accurately reflects them. In particular, the colors, fabric, shade, grain, texture of the Products shown on your screen may vary from those on the actual Product. Therefore, you should rely exclusively on the description of the Products and their characteristics as mentioned on the Website.

2.3. The sale of Products through the Website being available to consumers for personal use only, we reserve the right to refuse orders on legitimate grounds, notably when the Products are ordered in abnormal quantities and/or in such quantities that it can be assumed that they may have been purchased for commercial purposes or other unauthorized or illegal activities. These restrictions may include orders placed by, or under, the same account, the same payment method and/or orders that use the same billing and/or shipping address. You cannot purchase more than two (2) identical Products per order. The maximum number of items per order is ten (10).

2.4. We may change or discontinue a Product or any of its features, as described on the Website, at any time without notice (this does not affect the Products for which an Order Acceptance, as defined below, has already been issued at the time of the change). During the purchasing process, we will inform you if your order cannot be processed, in whole or in part, due to the unavailability of one or more ordered Products. If one or more ordered Product(s) are unavailable, your order will be totally or partially cancelled (as the case may be), and you shall pay only the price of the available Product(s).

2.5. In the event your connection to the Website fails, your selection of Products may be lost. In such case you will be required to re-enter your selection. Please note that Products in your shopping cart are not reserved and may be purchased by other customers. In no event we shall be liable to you for the unavailability of a Product following a failure or loss of your connection to the Website.

3. Prices

3.1. Prices of Products are indicated on the Website in Dollar and are inclusive or not of all applicable taxes and charges depending on the delivery country. Prices do not include delivery charges, which, if any, shall be added to the price of the Products and will be communicated to you during the checkout process before you confirm your order.

You are in a country where an option to pre-pay Import Charges (e.g. local taxes and customs duties) is available

The amount displayed on the Website is not the customs value of the purchase and is including a disbursement, covering all applicable customs duties and taxes for which you are liable to pay as importer of record. We guarantee no additional charges on delivery. We are fully responsible for paying import charges (on your behalf) as will be determined by the delivery destination country upon import of the Products. Prices include also a disbursement covering delivery charges / transport costs to the delivery address given by you.

You are in a country where an option to pre-pay Import Charges is not available

The amount displayed on the Website is not including local tax and customs duties. It is the customs value of the purchase made by you. You are fully responsible and liable to pay all applicable import tax and customs duties as importer of record to the relevant authorities as determined by the authorities of the delivery destination country, and we shall have no responsibility or liability in connection with the foregoing. Prices include a disbursement covering the delivery charges / transport costs to the delivery address given by you.

3.2. We make all reasonable efforts to ensure that all prices for the Products displayed on the Website are correct. In the unlikely event of a Product being mispriced (incorrect price or typographical error in the price shown), we will cancel your order and terminate the Contract.

3.3. Without prejudice to the above, we reserve the right to change the Products prices at any time and without notice, but such changes will not apply to Products for which we have received a purchase order.

4. Placing an order - Formation of the Contract

4.1. When placing an order, you may be required to create an account/profile with us and will be asked to complete certain required fields. By choosing "Create my profile", you confirm that you agree to our Privacy Policy.

To purchase Products on the Website you must follow our instructions on how to place an order:

(i) Select the Product(s) you are interested in buying and choose the size, color (if more than one color is available) and quantity (subject to the restrictions set forth in Section 2.3),

(ii) Include the selected Products in the basket by clicking “add to basket”,

(iii) Fill in the order form with your personal information (name, address, email, telephone, shipping/billing address),

(iv) Select your payment method,

(v) Accept our General Terms and the ToU,

(vi) If applicable, confirm that you have read and understood our Privacy Policy as a guest,

(vii) Place your order through the Website by clicking “proceed to payment”.

4.2. Before placing your order, you will be given the opportunity to review your selection, check the total price and correct any errors.

4.3. By placing an order, you agree to pay the price of the ordered Products.

4.4. The information about the products and their prices that is displayed on the website does not represent an offer by us but rather an invitation to offer. Any and all orders submitted by you are subject to our acceptance. Once you place your order, we will acknowledge it by email (“Order Confirmation”). This Order Confirmation does not, however, mean that your order has been accepted. On legitimate grounds, as per the below, we may choose not to accept your order, in whole or in part:

(i) We are unable to obtain authorization for your payment; or

(ii) Fraudulent, illegal or unauthorized activities, including suspected purchases for commercial purposes, are reported or suspected.

The contract between us and you will indeed only be concluded if and when you receive from us an email notification confirming the shipment of your order ("Order Acceptance"). The Order Acceptance shall be sent to the email address provided by you in the order which also contains all information relating to the transaction.

4.5. The Order Acceptance will include the order number, all the information required by applicable law, including without limitation, basic information on the purchased Products, the price and the shipping address. The details of your accepted orders are available under “My account” or “My profile” if you have created an account/profile.

4.6. Once you receive the Order Confirmation you can no longer cancel or modify your order without prejudice to your statutory rights according to Sections 9 and 11.

5. Payment

5.1. You must pay the price of the product (including applicable VAT, sales taxes or other taxes), the cost of any additional services you order, if applicable, and the associated shipping and delivery charges, if any. You are also responsible for any relevant charges or fees applied by your payment processing partner as a result of the processing of your payment, including, without limitation, miner fees, gas fees, network costs, and other transaction processing fees.

5.2. We accept payments made in the currency specified for the country of the shipping destination with the payment methods proposed to you before you confirm your order. We may offer methods of payment (such as Klarna or Paypal) for which you shall accept payment service provider’s terms and conditions. These terms and conditions can be found by clicking on the link communicated to you before you confirm your order. We accept no liability in respect of your use of the payment method concerned. Such payment method may not be available for all purchases and whether you are eligible to use it as a payment method will be determined by payment service provider on a case by case basis.

5.3. You must pay the price of the product (including applicable VAT, sales taxes or other taxes), the cost of any additional services you order, if applicable, and the associated shipping and delivery charges, if any. You are also responsible for any relevant charges or fees applied by your payment processing partner as a result of the processing of your payment, including, without limitation, miner fees, gas fees, network costs, and other transaction processing fees.

You will not be charged until your order has shipped.

5.4. If your payment cannot be processed for any reason, we will cancel your order and our Contract with you will end immediately, without liability to you. We will inform you of this in writing.

5.5. You are responsible for the relevant charges or fees, if any, applied by your card issuer, bank or other payment institution as a result of our processing of your payment.

5.6. For each order, we will issue an electronic invoice for the purchased Products, and you agree to such form of invoicing. The e-invoice will be established based upon the information provided by you at the time of submitting the order.

6. Pre-Order of Products

6.1 From time to time, we may offer the possibility to pre-order certain selected Products on the Website before they are available to purchase from the stores or the Website (“Pre-Order Products”). You can add to basket the Pre-Order Product and finalize the procedure for placing an order under Section 4. The thirty (30) days delivery term set out in Section 7.3 will apply to Pre-Order Products only when we notify you that the Pre-Order Product is available/has shipped.

6.2 Please note that for Pre-Order Products, payment is not processed at the time of the reservation of the Pre-Order Product but when the Pre-Order Product has shipped.

7. Shipping, Delivery and Collection

7.1. The purchased Products will be delivered exclusively in the United States of America.

7.2. The purchased Products shall be delivered by a courier service selected by us (“Courier”). Products shall be delivered either to the address indicated by you in the order form or to one of our stores offering a pick-up in store service in the shipping country, as selected by you (“Selected Store”). We are not responsible for any delivery problems arising from incomplete or incorrect address details supplied by you. Please note that we will not deliver to PO Boxes, address of freight forwarders, or hotels (we may exceptionally accept to deliver the Product(s) to an hotel but please note that such a delivery is, in any event, subject to our prior and express approval).

7.3. We will take all reasonable steps to deliver the purchased Products or make them available for collection at your Selected Store within the estimated periods communicated to you during the checkout process before you place your order, and in no event later than thirty (30) days as of the Order Confirmation, except in case of force majeure.

7.4. We will send you an email to notify you when your order has been shipped. If the delivery has not occurred within thirty (30) days of the Order Confirmation, you may (i) notify us of the suspension of the payment of all or part of the price until we deliver the Product or (ii) specify a date for delivery and, if this new delivery date cannot be met, you may terminate the Contract and we shall refund you all sums paid under the Contract within fourteen (14) days from the date you terminate the Contract.

7.5. Upon delivery of the Products by the Courier, we recommend that you (or the person designated by you):

(i) verify that the number of packages delivered corresponds to that indicated on the delivery note;

(ii) verify that the packages and their seals are intact, undamaged, not wet or altered in any manner;

Any claim with respect to damage to packages or discrepancies in the number of packages must be notified in compliance with applicable law.

7.6. You can track the status of your shipment by clicking on the link included in the Order Shipping Confirmation.

7.7. If you have opted to collect the Products at your Selected Store, you will have a limited period of time indicated to you by email, to collect them. In order to collect the Products in store you will need to show your Order Confirmation and a personal identity document. If you have designated a person to collect the Products, such person will have to provide a proxy duly signed by you together with a copy of your personal identity document). If you (or a person designated by you to collect the Products) fail to collect the Products within this timeframe, we will be entitled to cancel the Contract and refund the price of the Products to you.

8. Risk and Title

8.1. Title in the Products shall pass to you upon delivery.

8.2. The risk of loss of, damage to, and/or destruction of, the Products shall pass to you when you (or a person designated by you and other than the carrier) take physical possession of the Products at the delivery address given by you or upon the collection of such Products by you, or such person designated by you from your Selected Store.

9. Right of withdrawal and Returns

9.1. You have the right to withdraw from the Contract without giving a reason within thirty (30) days from the date on which you (or the person designated by you) take physical possession of the Products or, in case of multiple packages delivered for the same order, the last package delivered.

9.2. The right of withdrawal does not apply to orders for personalized Products and for Products identified on our Website as non-returnable (“Non-returnable Products”) without prejudice to your statutory rights according to Section 11.

9.3. To exercise your right of withdrawal, you must inform us BOTTEGA VENETA – 33 Whitehall Street 10th Floor 10004 New York United States – customercare.us@bottegaveneta.comof your decision to withdraw from the Contract by an unequivocal statement by:

e-mail to customercare.us@bottegaveneta.com,

· post to BOTTEGA VENETA – 33 Whitehall Street 10th Floor 10004 New York United States, or

online.

To meet the withdrawal deadline, it is sufficient for you to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired (see Section 9.1).

9.4. If you withdraw from the Contract, we shall refund you all amounts received from you, including the delivery charges, (except the additional costs resulting from your choice of a type of delivery other than the least expensive delivery method we offer), without undue delay and in any event not later than fourteen (14) days from the date on which we are informed about your decision to withdraw from this contract. We will refund you using the same payment method that you used when you placed your initial order, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the Products back.

9.5. You shall send back the Products or hand them over to us to the address indicated in the instructions enclosed with the return label, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from the Contract to us. The deadline is met if you send back the Products before the period of 14 days has expired.

9.6. You will have to bear the direct cost of returning the Products if you do not use the enclosed return label.

9.7. The Products shall be returned in their original condition, unaltered, unused, undamaged, in their original packaging and with original tags and labels attached along with all accessories and related documents (e.g., instructions booklet, Product certificates, etc.) if any.

9.8. If a returned Product does not meet the conditions for its return, as listed in Section 9.7 above, we will send back such Product to you to the address you indicated in the return form, or if such address is not valid, to the address communicated by you when you placed the order. This return will occur within fourteen (14) days from the date we informed you of the rejection of the returned Products, unless a force majeure event, an event beyond our reasonable control or any unforeseeable circumstance occurs.

9.9. You are liable for any diminished value of the Products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the Products.

9.10. If return in store is available (please refer to the instructions enclosed with the return label), you can also return the Products purchased through the Website to any of our stores located in the United States at https://bottegaveneta.com/en-us/StoreLocator within the timeframe indicated in Section 9.5 above.

9.11. The provisions of Sections 9.1 to 9.10 will apply in addition to our Return Policy at https://www.bottegaveneta.com/en-us/legal-notices/return-policy/return-policy.html.

10. Exchange of Products

10.1. Without prejudice to your statutory rights according to Sections 9 and 11, and with the exception of Non-returnable Products, we accept exchanges of Products purchased on the Website within thirty (30) days after the date of delivery, pursuant to the procedure set out in our Returns Policy at https://www.bottegaveneta.com/en-us/legal-notices/return-policy/return-policy.html . We only allow exchange on the same Product (same price/same color) in a different size. If you would like to receive a different Product or the same Product in a different color instead, please return your Product for a refund. Then place a new order online for the Product you would like.

10.2. All exchanges are subject to availability of the new Product requested. Products may be exchanged only once.

10.3. The Products shall be returned in their original condition, unaltered, unused, undamaged, in their original packaging and with original tags and labels attached along with all accessories and related documents (e.g., instructions booklet, Product certificates, etc.) if any. We reserve the right to reject the returned Products and decline exchange if any returned Product for exchange does not meet these conditions.

10.4. Any fees or charges, or other costs whatsoever, incurred as a result of your exercising your right of exchange in accordance with this Section 10, shall be borne by you unless the Products are faulty or defective.

11. Lack of Conformity - Defects

11.1. If you find that a Product sold by us on the Website has defects, is not as described or is incomplete, please contact immediately our Client Services by calling +1800 845 6790 or by sending an email to customercare.us@bottegaveneta.com.

11.2. Damage, alteration or modification to the Products caused by you is not a defect or a lack of conformity. For example, without limitations, any damage caused by extensive use or wear; improper use (such as direct exposure to the sun light or heat, contact with liquid, rain or food); normal tear and wear; non-observance of applicable care and/or cleaning instructions, are not defects or a lack of conformity. Likewise, variations in the texture, natural markings or irregularities of natural Products (such as leather or fabric) are inherent to the Product and not defects.

11.3. In the event you request the repair, replacement or return of a Product due to defect or due to the Product not being as described or being incomplete pursuant to this Section 11, we will bear the delivery costs for returning the Products to be repaired, replaced or returned, as well as any costs to deliver back to you the repaired or replaced Products.

12. Liability

12.1. Nothing in our General Terms seeks to exclude or limit our liability for:

· personal injury or death resulting from our negligence;

· fraud or fraudulent misrepresentation;

· breach of any obligations implied by applicable consumer protection laws; or

· any other cause of action which cannot be limited or excluded under applicable law.

12.2. Subject to the above, we will remain liable for damages, caused by our breach, that you suffer in respect of all claims and causes of action, arising under or in connection with our General Terms and each Contract except for any delay or failure to perform any of our obligations under our General Terms if such delay or failure is caused by a force majeure event.

13. Guarantee of Authenticity and Intellectual Property Rights

13.1. We guarantee the authenticity of all Products purchased on our Website.

13.2. BOTTEGA VENETA trademarks, whether figurative or not, service marks, all other marks, brand names, logos used on the Products, the accompanying accessories and/or the packaging, whether registered or not, together with all photographs, illustrations, images relating to the Products, trade or business names, domain names and URLs are and remain the exclusive property of Luxury Goods International S.A (a Swiss corporation successor of the Intellectual property rights of Bottega Veneta S.A. with U.I.D. number CHE-106.823.696) and are protected by applicable copyright, trademark, or other intellectual property laws around the world. Luxury Goods International S.A reserves all such rights.

14. Promotions and Special Offers

14.1. We may offer you promotions and special offers from time to time. The terms of such promotions and special offers will be specified on the Website (e.g., start and end date of the promotions and offers; minimum order value, if any). Promotions and offers cannot be used in conjunction with any other promotion or offer. To receive the discount or offer applied, you must place your order within the specified date range. The promotional or special offer code must be entered at the time of checkout.

14.2. Exceptionally, we can reserve the right to refuse to allow you to participate in the promotion or special offer on legitimate grounds (for example, if we think you are acting fraudulently).

15. Personalized Products

15.1.Please review your personalized text carefully before submitting your order. Once your payment is validated, the personalized text you requested will be reproduced strictly as submitted by you and may not be modified.

15.2.We remind you that the right of withdrawal does not apply for Personalized Products, in accordance with Section 9.2.

15.3.Personalized Products shall not include any content that:

infringes anyone's copyright;
infringes any other rights, such as a trademark, of any person or entity or a duty owed to any person or entity, such as a duty of confidentiality;
breaches any applicable law (including, without limitation, any criminal law) or regulation;
is false, inaccurate, misleading, harmful, offensive, abusive, threatening or defamatory;
misrepresents identity or impersonates any person;
includes any material containing personally identifying information about another person, such as their address, phone number, or email address, except with the written approval of that person;
contains material which is pornographic, obscene, indecent or offensive, which promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age, or that may incite hatred or violence against any person or group or is otherwise inappropriate;
may harass, upset, embarrass, alarm or cause needless annoyance, inconvenience or distress to any person;
gives the impression that it emanates from or has been approved by us;
promotes or assists any unlawful act; or
impacts our brand in a negative way.

15.4.We may refuse your order without liability to you if you do not comply with the conditions set out in this Section.

16. Applicable Law and Jurisdiction

16.1. Our General Terms and, therefore, the Contracts entered into with you, shall be governed by and will be interpreted in accordance with the laws of the state of New-York.

16.2. Any disputes arising out of, or relating to, our General Terms and the Contracts shall be submitted to the jurisdiction of the courts where you reside or your domicile is located.

17. Contact us

For further information and assistance with the Website, you may contact us in one of the following manners:

- By sending us a communication to BOTTEGA VENETA – 33 Whitehall Street 10th Floor 10004 New York United States

- By sending us an email at customercare.us@bottegaveneta.com,

- By calling us at +1 800 845 6790,

- or via the contact form in the Client Services section of our Website.

Terms of Use of the Website

Date: February 2021

Welcome to www.bottegaveneta.com/us/ (”Website”).

The Website is operated by BOTTEGA VENETA INC. an incorporated company with its principal place of business located at 33 Whitehall Street 10th Floor 10004 New York United States, with a share capital of USD 40,000 and with registration number 13-2704379 (NY Registration: 324489) (“BOTTEGA VENETA” or ”we”, ” us”, ”our”).

The Website’s publishing director is Mr. Gerrit Ruetzel. The Website is hosted by Salesforce.com, EMEA Private Limited Company (Ltd) – Village 9, Floor 26 Salesforce Tower; 110 Bishopsgate, London, UK EC2N 4AY - +44(0)2031477600.

PLEASE READ THE FOLLOWING TERMS OF USE OF THE WEBSITE (the “ToU”) CAREFULLY BEFORE USING THE WEBSITE.

These ToU applies to your access to, and use of, the Website, and the services available through the Website (“Services”).

When accessing the Website and using the Services for the first time, you will be asked to agree to these ToU. If you do not agree to be bound by these ToU, you must cease using the Website or the Services .

We reserve the right to amend or update all or part of these ToU from time to time at our discretion. We will always post the most current version of these ToU on the Website and display the ”Last Updated” date to reflect the date of the changes. Please consult these ToU from time to time to take notice of any changes we made, as they are binding to you.

Please note that, when visiting the Website for the first time after changes to the ToU have been uploaded, you will be asked to agree to the updated ToU. If you do not agree with the revised ToU, please stop using the Website.

1. Accessing the Website, Registration and Subscription to the Services

1.1. You are responsible for making all the necessary arrangements for you to have access to the Website. You may set-up an account or subscribe on the Website to our Services as available from time to time, using an email address and password (“Account Details”). You are responsible for maintaining the confidentiality and security of your Account Details and accept sole risk for all activities that occur under them (including the activities of persons who access our Website using your Account Details). You agree to notify us if you become aware of, or suspect, any unauthorized use of your Account Details. Any information and details provided by you to us must be accurate, true and up to date in all respects and at all times.

1.2. The Services are generally not intended for persons under the age of majority in your country or for adults under guardianship. If you are under this age, please do not use the Website or register for, or subscribe to, the Services. If we learn that you are under this age (or fraudulently misrepresented your age during the registration or subscription process), we will promptly cancel your registration, or subscription, if any, and stop providing you with the Services. We advise parents or guardians of minors or guardians of adults under guardianship using the Website that is important that they communicate with such minors or adults under guardianship, as applicable, about their safety online and potential risks on them.

2. Privacy and Cookie Policies

2.1 Our Privacy Policy governs the use and processing of the personal data we collect from, or provided by, you through the Website. Before uploading or providing any personal data to the Website, please read carefully our Privacy Policy available at https://www.bottegaveneta.com/en-us/legal-notices/privacy-policy/privacy-policy.html .

2.2 The Website uses cookies to monitor browsing preferences. If you have allowed cookies to be used, please consult our Cookie Policy available at https://www.bottegaveneta.com/en-us/legal-notices/cookie-policy/cookie-policy.html to find out the type of personal data that may be processed by us.

3. Use of the Website

3.1 You agree that in using the Website, you will not:

- provide false or otherwise misleading information or impersonate another person;

- use anyone else’s account without the permission of the account holder;

- use the Website in any way that interrupts, causes or may cause damage to the Website, impairs the Website’s availability or accessibility or renders the Website less efficient;

- circumvent or attempt to circumvent the Website’s security measures and tamper with the technology that forms part of the Website;

- obtain or attempt to obtain any information, materials or documents not purposely made available through the Website through any means (such as personal data, financial or other confidential or sensitive information);

- breach any applicable law;

- use the Website for any unlawful purpose or in a way which infringes the rights of any third parties;

- upload, post or otherwise transmit via the Website any content that:

o is misleading, harmful, threatening, abusive, harassing, defamatory, offensive, violent, obscene, pornographic, vulgar, libellous, racially, ethnically, religiously or otherwise inappropriate;

o constitutes unauthorized disclosure of personal data or confidential information;

o infringes the intellectual property rights of any party;

o contains viruses or other form of malware.

3.2 We reserve the right to cancel your registration or subscription, and/or block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services at any time, without notice and without liability to you, if your use of the Website is in breach of any of your obligations under these ToU, or any other provisions of these ToU, without prejudice to any other remedies available to us under applicable law and under these ToU.

4. Electronic Services

Certain parts of the Services may need to be provided through electronic communication channels (e.g. e-mail, SMS, phone). You agree that we may contact you for Services - related issues - by SMS, e-mail or other electronic technology and you acknowledge that, in some jurisdictions, use of the mobile services may result in charges imposed on you by your network provider and that you will be responsible for such charges.

5. Intellectual Property Rights

5.1 Our Website and all of the information and materials included on it including the design, layout, look, appearance, graphics, organization of the contents of the Website, photographs, images, illustrations, text, fonts, video, music, sound, audio clips, logos, trademarks - whether they are registered or not, figurative or not - all other marks, service marks, brand names, trade or business names, domain names and URLs, software (“ Content”) are owned or licensed by Kering Group, and are protected by applicable copyright, trademark, patent or other intellectual property laws around the world. Kering Group and We reserve all such rights.

5.2 You are permitted to download and print Content from the Website for your personal use but are not allowed to use such Content for any commercial or business purposes. You must not copy or reproduce (except where the copy or reproduction is made for personal non-commercial use), publish, disclose, distribute, provide to the public, republish, communicate, display, remove, delete, add to, the Website Content or create derivative works of any of the Website Content for any purpose, unless authorized to do so in writing by us or our licensors.

5.3 Any use which is not expressly permitted by these ToU is prohibited. Unauthorized use of the Website or the Content contained on it may violate applicable intellectual property laws or other laws.

6. Submitted Materials

6.1. We appreciate hearing from you. You acknowledge and agree that any suggestion, proposal, creative ideas, concepts, photos, text or any other contents and materials (with the exception of personal information) uploaded or sent to us through this Website or otherwise (“ Submitted Materials”) will be considered non confidential and non-proprietary. You retain all of your ownership rights in the Submitted Materials, but by uploading Submitted Materials, you hereby grant us a worldwide, irrevocable, free of charge, non-exclusive license to use, operate, store, copy, reproduce, modify, publish, distribute and make it available to third parties any such Submitted Materials, or any part thereof, in any form and media now known or which shall become known in the future for any purpose, including advertising, promotional or products development or other commercial purposes, and for the duration of protection of such Submitted Materials.

6.2. Whenever you upload content or Submitted Materials to our Website, or make contact with other users of our Website, you must comply with the “Use of the Website” provisions set out above in Section 3.1.

6.3. You are fully responsible for the content or accuracy of any Submitted Material or any postings you make.

6.4. We reserve the right to reject or delete any Submitted Materials or remove any postings you make on the Website, for any or no reasons, including if such Submitted Materials or postings, in our judgment, violate these ToU and in particular do not comply with the “Use of the Website” provisions set out above in Section 3.1.

7. Links

Links to Third Party Sites

7.1 The Website may include links to third-parties’ websites (“ Linked Sites”). We have no control over such Linked Sites and will not be responsible or liable for the availability of the Linked Sites or for their content.

7.2 These links are provided solely for your convenience to provide further information and the inclusion of such links does not constitute, and should not be interpreted as, in any way, an endorsement by us of such Linked Sites or their contents, products or services, their privacy and security practices or the manner in which they conduct their operations. If you choose to access Linked Sites, you do this at your own risk. Your use of Linked Sites is subject to the terms and conditions of the third parties operating and providing them. Any question or comment related to these Linked Sites must be addressed to the relevant operators.

Links to our Website

7.3 You are not permitted to frame the Website or its Content on any other website, or to link to our Website, any page of it and/or to the Content, without our prior written consent.

8. EXCLUSION OF WARRANTIES

8.1 THIS WEBSITE, ITS CONTENT AND SERVICES ARE PROVIDED FREE OF CHARGE ON AN “AS-IS” AND “AS AVAILABLE” BASIS. ALTHOUGH WE MAKE ALL REASONABLE EFFORTS TO ENSURE THAT THE WEBSITE IS ACCESSIBLE AT ALL TIMES (EXCEPT DURING MAINTENANCE) AND SECURE WE EXCLUDE, ALL WARRANTIES OR GUARANTEES IN CONNECTION WITH THIS WEBSITE, ITS CONTENT OR SERVICES, TO THE EXTENT PERMITTED BY LAW. BY WAY OF EXAMPLE, WE DO NOT GUARANTEE THAT THE WEBSITE WILL ALWAYS BE AVAILABLE, WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING, OR THAT IT WILL BE SAFE FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, BUGS, MALWARE OR SIMILAR), OR THAT IT IS SUITABLE FOR ANY PARTICULAR PURPOSES, AND EXPRESSLY DECLINES ANY SUCH WARRANTIES.

SOME STATES DO NOT ALLOW LIMITATIONS OR EXCLUSIONS RELATIVE TO IMPLIED WARRANTIES, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

8.2 WE WORK TO ENSURE THAT THE INFORMATION MADE AVAILABLE THROUGH THE WEBSITE IS ACCURATE AND UP TO DATE. HOWEVER, WE CANNOT GUARANTEE THE ACCURACY OF SUCH INFORMATION (INCLUDING THE CONTENT) OR THAT SUCH INFORMATION IS FREE FROM ERRORS OR OMISSIONS AND WE MAKE NO WARRANTY, AND SHALL HAVE NO LIABILITY, IN RESPECT OF THE SAME. WE RESERVE THE RIGHT TO UPDATE AND/OR CORRECT THE INFORMATION, CONTENT OR THE WEBSITE AT ANY TIME WITHOUT NOTICE AND WITHOUT ANY LIABILITY.

9. LIMITATION OF LIABILITY

9.1 WE ACCEPT LIABILITY TO YOU FOR DIRECT LOSSES AND DAMAGES CAUSED BY OUR BREACH OF OUR OBLIGATIONS UNDER THESE ToU. SUBJECT TO SECTION 9.3 BELOW, OUR AGGREGATE LIABILITY UNDER THESE ToU SHALL IN NO EVENT EXCEED THE PRICE OF THE PRODUCT PURCHASED BY YOU ON THE WEBSITE.

9.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ALSO UNDERTAKE THAT YOU WILL NOT CLAIM ANY POSSIBLE COMPENSATION FROM US, OUR LICENSORS, SERVICE PROVIDERS, DISTRIBUTORS, MANAGERS OR DIRECTORS IN ANY FORM, INCLUDING BUT NOT LIMITED TO:

(i) LOSSES AND DAMAGES NOT CAUSED BY OUR BREACH;

(ii) INDIRECT LOSSES AND DAMAGES;

(iii) LOSSES OR DAMAGES ARISING OUT OR RESULTING FROM THE USE OF THE WEBSITE, THE SERVICES, THE CONTENT, ANY LINKED SITE OR THE INABILITY TO USE THE SAME, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, DELAY IN OPERATION AND TRANSMISSION, INTERRUPTION, ERROR, OMISSION, VIRUS OR WEBSITE FAILURE;

(iv) LOSSES OR DAMAGES WHICH YOU MAY INCUR, INCLUDING WITHOUT LIMITATION AS A RESULT OF:

a. YOUR FAILURE TO SAFEGUARD YOUR ACCOUNT DETAILS,

b. ANY RELIANCE PLACED BY YOU ON THE ACCURACY AND COMPLETENESS OF THE WEBSITE, THE CONTENT OR THE SUBMITTED MATERIAL, OR

c. ANY CHANGES WE MAY MAKE TO THE WEBSITE, THE SERVICES AND THE CONTENT, OR

d. ANY TEMPORARY INTERRUPTION OR PERMANENT CESSATION IN THE PROVISION OF THE SERVICES AND CONTENT;

(v) FAILURE TO MEET ANY OF OUR OBLIGATIONS UNDER THESE TOU WHERE SUCH FAILURE IS DUE TO A FORCE MAJEURE EVENT.

9.3 NOTHING IN THESE ToU LIMITS OR EXCLUDES OUR LIABILITY FOR (I) DEATH AND PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (II) FOR FRAUD, FRAUDULENT MISREPRESENTATION AND GROSS NEGLIGENCE OR (III) FOR ANY OTHER LIABILITY WHICH CANNOT BE LIMITED OR EXCLUDED BY APPLICABLE LAW.

9.4 AS THE SERVICES ARE PROVIDED FREE OF CHARGE, YOU ARE RESPONSIBLE FOR EVALUATING THE INFORMATION AND CONTENT OBTAINED THROUGH THE WEBSITE. BY USING THE WEBSITE, YOU UNDERTAKE ALL RISKS CONNECTED TO THE RELEVANT USE AND TO TAKE FULL RESPONSIBILITY FOR ANY FAILURE IN THE USE, LOSS OF DATA, AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICES AND MAINTENANCE OF HARDWARE AND/OR SOFTWARE.

10. Disclaimer

To the extent permitted by applicable law, you agree to indemnify us, our subsidiaries and affiliates, and their respective directors, non-executive directors and employees against any loss, liability, claim or requirement (even if claimed by third parties) caused by your breach of these ToU using this Website and its Services, and/or your breach of these ToU, and/or any breach or your representation and warranties under these ToU, including reasonable attorney’s fees and/or any liability to third parties caused by Submitted Materials during Services’ transmission.

11. Governing Law and Jurisdiction

11.1 These ToU and any matter relating to your access to, or use of, the Website shall be governed by and will be interpreted in accordance with the laws of New-York (without reference to its conflict of law provisions).

11.2 You and we agree to submit any dispute arising out of, or relating to, these ToU including the validity, interpretation, breach or termination thereof, to the jurisdiction of the competent courts.

12. Contact us

If you have any questions about these ToU, the Website or the Services, you can contact us in one of the following ways:

- By post at BOTTEGA VENETA – 33 Whitehall Street 10th Floor 10004 New York United States

- By telephone at +1 800 845 6790

- By email at customercare.us@bottegaveneta.com

You may also go to the “Customer Care” page on the Website to leave a web message and we will reply to you via email.

1. Return / Exchange Conditions

BOTTEGA VENETA (“We”, “us”, “ our”) accepts returns or exchanges of BOTTEGA VENETA products (“Products”) eligible to return (as defined in BOTTEGA VENETA General Terms and Conditions of Sales) within 14 calendar days of receipt of the Products.

The right of withdrawal does not apply to orders for personalized Products and for any other Product that you was informed at the time of submitting your order that it could not be returned (in accordance with applicable law) (“Non-returnable Products”).

We only allow exchange on the same product (same color/same size). If you would like to receive a different Product or the same Product in a different color instead, please return your Product for a refund. Then place a new order online for the Product you would like.

Products shall be returned in their original condition, unaltered, unused and undamaged, in their original package, if any, and with original tags and labels attached along with all related accessories, documents (e.g. instructions booklet, Product certificates) and protective covers included.

Returns or exchanges of incomplete, altered, worn, damaged, soiled Products will not be accepted and will be returned to you.

The above does not affect your legal rights in relation to Products that have manufacturing defects or are not as described.

2. Return / Exchange Process

To return a Product, you must inform us of your intention to return or exchange a Product. To this effect you may:

(i) connect to https://www.bottegaveneta.com log in to your account, go to your Order History and complete the online return form by selecting the Product(s) you would like to return and indicating the quantity and reason for return;

(ii) contact our Customer Care for assistance at +1 800 845 6790 or send an email to customercare.us@bottegaveneta.com .

To exchange a Product, you may contact our Customer Care at +1 800 845 6790 or customercare.us@bottegaveneta.com .

You will receive an email confirming your return or exchange request. Please follow the instructions below to return the product(s) to our warehouse or to the nearest store:

- Wrap the Products you wish to return or exchange safely to avoid damage; Place them in their original package, if any, and then inside the shipping box in which you received your order;

- Attach the return prepaid shipping label included in the shipping box to the outside of the box, on top of the original label, and seal the box securely; If you have lost the label, please contact our Customer Care for assistance. If you do not use our return label, we are not responsible for any theft or loss during transport;

- Visit the carrier website or contact the Customer Care to arrange for collection. Alternatively, you may drop the box to the nearest carrier drop-off location;

- Return the Product(s) purchased online from the American website to any BOTTEGA VENETA store in the United States of America (except Department Stores).

Please note that Products must be returned within 14 calendar days from your request for return or exchange.

3. Refunds - Exchange

Upon receipt of a Product for which a return or exchange was requested, we will inspect the Product to ensure that the return / exchange conditions specified above in Article 1 are met. Subject to the Product meeting those conditions, an exchange or refund will be made.

You shall be liable for any diminished value of the Products resulting from the handling of the Products other than what is necessary to establish the nature, characteristics and functioning of the Products.

Refunds will be made to the original purchaser, in the original method of payment and in the same currency as purchase except in case of payment by cash on delivery where refunds will be made by bank transfer.

TRANSPARENCY IN SUPPLY CHAINS

California Transparency in Supply Chains Act of 2010
Corporate Disclosure

The California Transparency in Supply Chains Act of 2010 (SB 657) requires California businesses to disclose their efforts to address the issues of slavery and human trafficking, thereby allowing consumers to make better, more-informed choices regarding the products they buy and the companies they choose to support.

Bottega Veneta has taken steps to evaluate the risks of forced labor in our supply chain. Within Bottega Veneta, procurement falls into two broad categories: (1) sourcing of raw materials such as textiles and leather; and (2) procurement of other types of goods and services to support the day-to-day running of our operations, such as energy, manufacturing, and office equipment. Although the social impact of the goods and services that Bottega Veneta purchases often lies outside our direct control, where possible, we have taken proactive steps to ensure the absence of slavery and human trafficking in our supply chain.

Bottega Veneta is part of Kering (formerly “PPR”), which has certified several of its businesses under Social Accountability International’s (SAI) SA8000 standard. SA8000 sets out a strong approach concerning forced labor and provides guidance to suppliers and business partners regarding responsible sourcing. SA8000 includes an endorsement by the International Labour Organisation (ILO) Conventions and the Universal Declaration of Human Rights. Among other things, SA8000 specifically forbids the use of forced or involuntary labor as defined in ILO Convention 29, including employment of people under the age of 15, unless a higher age is required by law, in which case the higher age applies. While several of Kering’s businesses have certification under SA8000, Kering continues its commitment to bring all of its businesses into compliance with SA8000 and obtain certification.

As part of SA8000, Bottega Veneta’s suppliers, subcontractors and subsuppliers will be required to make a written commitment to all SA8000 requirements, participate in monitoring activities as requested by Bottega Veneta, promptly resolve any nonconformance with SA8000, and notify Bottega Veneta concerning any relevant business relationships. Moreover, by virtue of our adherence to SA8000, Bottega Veneta will be subject to announced and unannounced audits to determine compliance with the SA8000 standard, and Bottega Veneta’s suppliers are subject to the same. Kering’s standard supply agreements refer to and adopt the SA8000 requirements, obligating its suppliers to comply with the standard. The brands of Kering also often use several of the same suppliers, subcontractors and subsuppliers, so to the extent that certain businesses of Kering are already certified, other businesses of Kering that are not yet certified have been well positioned to be in compliance with SA8000 and obtain formal certification.

Kering’s internal policies also articulate its determination to rid its supply chain of human trafficking and forced labor. For example, Kering’s Code of Ethics states that its businesses will not tolerate child or forced labor in the production of its products.

Bottega Veneta expects and depends on our managers and employees to uphold a zero-tolerance policy regarding forced labor. As such, Bottega Veneta has taken steps to increase employee awareness and compliance regarding slavery and human trafficking issues. Kering’s Code of Ethics is provided to all employees and suppliers. Employees are encouraged to report violations of the Code of Ethics. Moreover, as part of SA8000 certification, the standard will be displayed at business locations to inform personnel about Kering’s voluntary commitment to this standard and its requirements. Kering will provide a confidential way for Bottega Veneta personnel to report nonconformance with SA8000 to management and, where appropriate, Bottega Veneta provides and requires specific training programs regarding supply chain issues.

Pouf - Terms & Conditions

Country	Language
Australia	English
Austria	English and German
Belgium	English and French
Bulgaria	English
Canada	English and French
Croatia	English
Cyprus	English
Czech Republic	English
Denmark	English
Estonia	English
Finland	English
France	English and French
Germany	English and German
Greece	English
Hong Kong	English
Hungary	English
Ireland	English
Italy	English and Italian
Japan	English and Japanese
Korea	English and Korean
Kuwait	English
Latvia	English
Lithuania	English
Luxembourg	English and French
Macau	English
Malaysia	English
Malta	English
Monaco	English
Netherlands	English
Norway	English
Poland	English
Portugal	English
Romania	English
Saudi Arabia	English
Singapore	English and Chinese
Slovakia	English
Spain	English
Sweden	English
Switzerland	English and French and German
Taiwan	English
Thailand	English
UAE	English
US	English

LC14 Tabouret Cabanon Terms & Conditions

Country	Language
Australia	English
Austria	English and German
Belgium	English and French
Bulgaria	English
Canada	English and French
Croatia	English
Cyprus	English
Czech Republic	English
Denmark	English
Estonia	English
Finland	English
France	English and French
Germany	English and German
Greece	English
Hong Kong	English
Hungary	English
Ireland	English
Italy	English and Italian
Japan	English and Japanese
Korea	English and Korean
Kuwait	English
Latvia	English
Lithuania	English
Luxembourg	English and French
Macau	English
Malaysia	English
Malta	English
Mexico	English
Monaco	English and French
Netherlands	English
Norway	English
Poland	English
Portugal	English
Romania	English
Saudi Arabia	English
Singapore	English and Chinese
Slovakia	English
Spain	English
Sweden	English
Switzerland	English and French and German
Taiwan	English
Thailand	English
UAE	English
United Kingdom	English
US	English

BOTTEGA VENETA - GENERAL TERMS AND CONDITIONS FOR DISTANCE SALES OF PRODUCTS (OTHER THAN ON THE WEBSITE)

The following General Terms and Conditions for Distance Sales of Products(other than on the Website) (the “Terms”) shall govern exclusively the offer and distance sale of products (i) by telephone or (ii) finalized and paid online following an in-store order by Bottega Veneta, with offices at 33 Whitehall Street 10th Floor 10004 New York UNITED STATES (the “Seller” or “We”). These Terms do not apply to sales made solely on https://www.bottegaveneta.com (the “Website”).

NOTE: THESE TERMS CONTAIN A DISPUTE RESOLUTION AND ARBITRATION PROVISION, INCLUDING A CLASS ACTION WAIVER THAT AFFECTS YOUR RIGHTS UNDER THESE TERMS AND WITH RESPECT TO DISPUTES YOU MAY HAVE WITH SELLER. YOU MAY OPT OUT OF THE BINDING INDIVIDUAL ARBITRATION AND CLASS ACTION WAIVER AS PROVIDED BELOW.

1. SELLER TO CONSUMER TRANSACTIONS

1.1. The Seller offers products for sale by telephone exclusively to end purchasers who are consumers and are 18 years old or over, who are purchasing such products for their own personal use and not for resale (“Consumers”).If you are not a Consumer, please do not buy any products from the Seller via this method.

1.2. The Seller reserves the right not to accept any orders (i) received from clients who are not Consumers, or (ii) which do not comply with these Terms. Each order will be governed by the relevant version of the Terms applicable in the country in which delivery of the products is requested by you. Applicable Product price will be that applicable in the country in which delivery of the products is requested by you.

1.3. These Terms will govern the offer and acceptance of purchase orders of products between the Seller and the Consumer placed (i) by telephone or (ii) in-store and finalized online via a payment link, as well as the delivery of such products.

2. HOW TO COMPLETE A DISTANCE PURCHASE (OTHER THAN ON THE WEBSITE) WITH THE SELLER

2.1. In order to place an order for the purchase of one or more product(s) with the Seller, You must:

a) Either call the Customer Service at +1 800 845 6790 or one of the Seller’s stores, or

b) Place an order with a sales assistant in one of the Seller’s stores.

In both cases, You must provide all the information (such as your identity and contact details, product details, delivery and billing addresses, payment information, etc.) requested by the sales assistant or Customer Service advisor taking the order.

2.2. Before placing Your order, the sales assistant or Customer Service advisor will inform You of the identity of the Seller, the main characteristics of each product You are considering ordering and corresponding unit price (including all applicable fees and taxes), payment and delivery conditions, as well as Your right to cancel (including the address to which You can return the products) as set forth in Clause 8 below. If You decide to purchase over the telephone or by online link following an in-store order, the Seller will send You a copy of these Terms, by email, prior to the completion of Your purchase. Please read these Terms carefully.

2.3. You must agree to these Terms prior to placing an order. By placing an order, You acknowledge that You have read these Terms and accept and undertake to comply with them.

2.4. After placing Your order, the Seller will send You an order confirmation by email, containing a summary of the information related to the order (the main characteristics of the products, detailed information on the price, shipping and billing details), as well as a copy of these Terms on a durable medium (the “Order Confirmation”).

2.5. By placing a telephone order or an in-store with online link order with Seller, You consent to receiving electronic communications from Seller. Such electronic communications may include notices about applicable fees and charges, transactional information and other information concerning Your order. These electronic communications are part of Your relationship with Seller, and You agree that any notices, agreements, disclosures or other communications that We send You electronically will satisfy any legal communication requirements, including that such communications be in writing.

2.6. The sale contract (the “Contract”) is completed once We issue the Order Confirmation.

3. SALE OF PERSONALIZED PRODUCTS OR PRE-ORDERED PRODUCTS

3.1. You may be able to order products even if such products are not yet available (the “Pre-ordered Products”) and products which You can choose to personalize (“Personalized Products”).

3.2. By way of exception to Clause 6 below, if You purchase, in one order, more than one Pre-ordered Product or Personalized Product with different delivery dates, all such products may be shipped together in one same delivery on the estimated date on which the last of the products is available.

3.3. Please note that, given their bespoke nature, the cancellation right under Clause 8 below will not apply to Personalized Products, which cannot be returned unless there is a defect or We have made an error (and not merely because You have changed Your mind).

4. PRODUCTS - WARRANTIES

4.1. The Seller solely sells products bearing the Bottega Veneta trademark.

4.2. The features and price of the products are described on the Seller’s Website product page or in Seller’s catalogs available in each shop. Any images of the products and any packaging (if applicable) on the Website or in such catalogs are for illustrative purposes only. Although We have made every effort to display products accurately, minor variations from images and descriptions can occur including due to color reproduction in product photographs.

4.3. All products sold by the Seller will bear an identification tag attached by means of a disposable seal. If You wish to return the purchased products, please keep the tag and the seal and return them with the products.

4.4. During the expected lifespan of Your product, We agree to provide You with the following warranty: (a) for up to 30 days following Your receipt of the product, if Your product is defective, You are entitled to a full refund; (b) for up to 6 months following Your receipt of the product, if Your product is defective and can't be repaired or replaced, then You are entitled to a full refund in most cases; and (c) up to 6 years, if Your product does not last a reasonable length of time You may be entitled to some money back.

5. PAYMENT

5.1. Payment of the purchase price of the products and of the delivery charges must be made via a payment method accepted by Seller (e.g. credit card) by providing Your payment information electronically, within twenty-four (24) hours of the placement of Your order with the Seller, using the link sent to You by the Seller by email. Failing to provide Your payment information within this timeframe will result in the automatic cancellation of Your order.

5.2. Types of payment accepted will be communicated by telephone or in the email containing the link to pay.

5.3. By providing Your payment method details (such as card number and expiration date), You expressly authorize Seller and/or Seller’s third party payment processor to charge the applicable purchase price (including any applicable taxes and other fees) on said payment method and to issue any possible refund should any product be returned as a result of the exercise of Your cancellation right. You acknowledge and agree that Seller may, if necessary, provide information about You and/or Your payment method to governmental authorities or other appropriate bodies for the purpose of the prevention of frauds or the notification of fraudulent or other illegal activities.

6. SHIPPING AND DELIVERY

6.1. Deliveries cannot be made to sanctioned countries as per applicable laws.

6.2. The shipping and delivery terms as well as the related charges will be those agreed upon during the order process and set forth in the Order Confirmation. Maximum delivery time is thirty (30) days as from the Order Confirmation, subject to the provisions of Clause 3.2.

6.3. The Seller will send You an email to inform You when Your order has been shipped and allow You to track it.

7. CUSTOMER SERVICE

For any information, after-sales support or claims, please contact the Customer Service at +1 800 845 6790 or email Seller from the contact form You will find in the customer service section on https://www.bottegaveneta.com.

8. CANCELLATION RIGHT

Except for (i) Personalized Products, (ii) those likely to easily deteriorate or perish and (iii) those which are not suitable for return given their nature (e.g. fragrance), or due to hygiene reasons, You are entitled to cancel Your Contract in accordance with the following instructions:

8.1. Right to cancel

Unless You have purchased a Personalized Product, You may cancel Your Contract, without giving any reason, within 14 days from the from day on which You or a third party (other than the carrier delivering Your product) acquires physical possession of the product(s) or, in the case of multiple products in one order delivered separately, the last product (the “Cancellation Period”).

To exercise the right to cancel, You must inform the Seller at the address indicated in the the documents which are delivered together with the product(s) of Your decision to cancel this Contract by an unequivocal statement (e.g., by a letter sent by mail). You can also electronically fill in and submit the model cancellation form or any other unequivocal statement via the Seller’s contact form accessible at https://www.bottegaveneta.com. If You use this option, the Seller will communicate to You an acknowledgement of receipt of such a cancellation by email.

To meet the cancellation deadline, You must send (or postmark, if sending by mail) Your communication concerning Your exercise of the right to cancel before the cancellation period has expired.

8.2. Effects of cancellation

If You cancel the Contract during the Cancellation Period and return the product(s) in the original, unopened packaging, the Seller will reimburse to You all payment received from You, including the cost of delivery to You (except for the supplementary costs arising if You chose a type of delivery other than the least expensive type of standard delivery offered by the Seller) no later than 14 days from the day Seller receives Your returned product. The Seller will provide such reimbursement using the same method of payment You used for the initial transaction. The Seller, in its discretion, may withhold reimbursement until it has received the products back or You have supplied evidence of having sent back the products.

You shall send back the products or hand them over to the Seller, at the address indicated in the documents which are delivered together with the product(s), without undue delay and in any event not later than 14 days from the day You send your notice of cancellation of the Contract to the Seller. The deadline is met if Your shipment is postmarked before the period of 14 days has expired.

You will have to bear the direct cost of returning the products.

You shall be liable for any diminished value of the products resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the products. Such value shall be deducted from the reimbursement You receive from Seller.

9. PRIVACY

9.1. Please refer to our Privacy Policy attached to these Terms for any information on the processing of Your personal data.

9.2. You have the right to register on the National Do Not Call Registry.

10. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

10.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL PRODUCTS ARE SOLD "AS IS" WITH NO WARRANTIES EXCEPT AS STATED HEREIN OR IN WARRANTY INFORMATION ACCOMPANYING THE PRODUCTS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SELLER AND ITS AFFILIATES HEREBY EXPRESSLY DISCLAIM ALL OTHER WARRANTIES EITHER EXPRESS OR IMPLIED, RELATED TO PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTY OF TITLE, ACCURACY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, WARRANTY OF NONINFRINGEMENT, OR ANY WARRANTY RELATING TO THIRD PARTY SERVICES. You acknowledge that no employee of Seller or its affiliates is authorized to make any representation or warranty on behalf of Seller that differs from those described herein.

10.2.SELLER DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE, LOST PROFITS, OR LOSS OF BUSINESS. EXCEPT AS EXPRESSLY PROVIDED HEREIN, SELLER WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCTS, SELLER IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT PAID FOR THE APPLICABLE PRODUCT. SOME JURISDICTIONS MAY NOT ENFORCE ALL OF THESE LIMITATIONS, AND ONLY THE LIMITATIONS THAT ARE LAWFULLY APPLIED TO YOU IN YOUR JURISDICTION WILL APPLY. IF YOU ARE A NEW JERSEY RESIDENT, THIS LIMITATION OF LIABILITY SECTION IS TO BE ONLY AS BROAD AND INCLUSIVE AS IS PERMITTED BY THE LAW OF THE STATE OF NEW JERSEY.

11. APPLICABLE LAW - DISPUTE

11.1. The Federal Arbitration Act and the laws of the State of New York (without giving effect to its conflicts of law principles) govern all matters arising out of or relating to these Terms, including, without limitation, their validity, interpretation, construction, performance, and enforcement. All legal proceedings arising out of or in connection with these Terms shall be brought solely in the New York, New York.

11.2. For the avoidance of doubt, the United Nations Convention on Contracts for the International Sale of Goods shall not apply.

11.3.There are no third party beneficiaries to these terms. Only You and the Seller have the right to enforce any provision under these Terms.

12. DISPUTE RESOLUTION AND ARBITRATION; CLASS ACTION WAIVER

Please Read This Provision Carefully. It Affects Your Legal Rights.

12.1. This Dispute Resolution and Arbitration; Class Action Waiver provision (this “Provision”) facilitates the prompt and efficient resolution of any dispute (e.g., claim or controversy, whether based in contract, statute, regulation, ordinance, tort – including, but not limited to, fraud, misrepresentation, fraudulent inducement, or negligence – or any other legal or equitable theory, and includes the validity, enforceability or scope of this Provision (with the exception of the enforceability of the Class Action Waiver clause below) that may arise between You and Seller. Effectively, then, “dispute” is given the broadest meaning enforceable by law and includes any claims against other parties relating to services or products provided or billed to You (such as our licensors, suppliers, dealers or third-party vendors) whenever You also assert claims against us in the same proceeding.

12.2. This Provision provides that all disputes between You and the Seller shall be resolved by binding arbitration because acceptance of these Terms constitutes a waiver of Your right to litigation claims and all opportunity to be heard by a judge or jury. To be clear, there is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney’s fees). You may, however, opt-out of this Provision which means You would have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions). BOTH YOU AND SELLER AGREE THAT, EXCEPT AS PROVIDED BELOW, ANY AND ALL DISPUTES, AS DEFINED ABOVE, WHETHER PRESENTLY IN EXISTENCE OR BASED ON ACTS OR OMISSIONS IN THE PAST OR IN THE FUTURE, WILL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION RATHER THAN IN COURT IN ACCORDANCE WITH THIS PROVISION.

12.3. Pre-Arbitration Claim Resolution

For all Disputes, whether pursued in court or arbitration, You must first give us an opportunity to resolve the Dispute which is first done by emailing us at https://www.bottegaveneta.com the following information: (1) Your name, (2) Your address, (3) A written description of Your Claim, and (4) A description of the specific relief You seek. If we do not resolve the Dispute within 45 days after receiving Your notification, then You may pursue Your Dispute in arbitration. You may pursue Your dispute in a court only under the circumstances described below.

12.4. Exclusions from Arbitration/Right to Opt Out

Notwithstanding the above, You or Seller may choose to pursue a Dispute in court and not by arbitration if: (a) The dispute qualifies for initiation in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt-out of this Provision by emailing us at https://www.bottegaveneta.com the following information: (1) Your name; (2) Your address; (3) A clear statement that You do not wish to resolve disputes with us through arbitration. Your decision to opt-out of this Arbitration Provision will have no adverse effect on Your relationship with us. Any opt-out request received after the Opt-Out Deadline will not be valid and You must pursue Your dispute in arbitration or small claims court.

12.5. Arbitration Procedures

If this Provision applies and the dispute is not resolved as provided above (Pre-Arbitration Claim Resolution) either You or Seller may initiate arbitration proceedings. The American Arbitration Association (“AAA”), www.adr.org, or JAMS, www.jamsadr.com, will arbitrate all disputes, and the arbitration will be conducted before a single arbitrator. The arbitration shall be commenced as an individual arbitration, and shall in no event be commenced as a class arbitration. All issues shall be for the arbitrator to decide, including the scope of this Provision.

For arbitration before AAA, for Disputes of less than $75,000, the AAA’s Supplementary Procedures for Consumer-Related Disputes will apply; for Disputes involving $75,000 or more, the AAA’s Commercial Arbitration Rules will apply. In either instance, the AAA’s Optional Rules For Emergency Measures Of Protection shall apply. The AAA rules are available at www.adr.org or by calling 1-800-778-7879. For arbitration before JAMS, the JAMS Comprehensive Arbitration Rules & Procedures and the JAMS Recommended Arbitration Discovery Protocols For Domestic, Commercial Cases will apply. The JAMS rules are available at www.jamsadr.com or by calling 1-800-352-5267. This Provision governs in the event it conflicts with the applicable arbitration rules. Under no circumstances will class action procedures or rules apply to the arbitration.

Because these Terms concern interstate commerce, the Federal Arbitration Act (“FAA”) governs the arbitrability of all disputes. However, the arbitrator will apply applicable substantive law consistent with the FAA and the applicable statute of limitations or condition precedent to suit.

Arbitration Award – The arbitrator may award on an individual basis any relief that would be available pursuant to applicable law, and will not have the power to award relief to, against or for the benefit of any person who is not a party to the proceeding. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party. Such award will be final and binding on the parties, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.

Location of Arbitration – You or Seller may initiate arbitration in either New York or the federal judicial district that includes Your billing address. In the event that You select the latter, we may transfer the arbitration to New York so long as we agree to pay any additional fees or costs which the arbitrator determines You incur as a result of the transfer.

Payment of Arbitration Fees and Costs – So long as You place a request in writing prior to commencement of the arbitration, we will pay all arbitration fees and associated costs and expenses. But, You will still be responsible for all additional fees and costs that You incur in the arbitration which include but are not limited to attorneys’ fees or expert witnesses. In addition to any fees and costs recoverable under applicable law, if You provide notice and negotiate in good faith with us as provided in the section above titled “Pre-Arbitration Claim Resolution” and the arbitrator concludes that You are the prevailing party in the arbitration, You will be entitled to recover reasonable attorney’s fees and costs as determined by the arbitrator.

12.6. Class Action Waiver

Except as otherwise provided in this Provision, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless both You and we specifically agree to do so following initiation of the arbitration. If You choose to pursue Your Dispute in court by opting out of the Arbitration Provision, as specified above, this Class Action Waiver will not apply to You. Neither You, nor any other user of this Website can be a class representative, class member, or otherwise participate in a class, consolidated, or representative proceeding without having complied with the opt-out requirements above.

12.7. Jury Waiver

You understand and agree that by accepting this Provision in these Terms, You and Seller are each waiving the right to a jury trial or a trial before a judge in a public court. In the absence of this Provision, You and Seller might otherwise have had a right or opportunity to bring disputes in a court, before a judge or jury, and/or to participate or be represented in a case filed in court by others (including class actions). Except as otherwise provided below, those rights are waived. Other rights that You would have if You went to court (e.g., the rights to both appeal and certain types of discovery) may be more limited or may also be waived.

12.8. Severability

If any clause within this Provision (other than the Class Action Waiver clause above) is found to be illegal or unenforceable, that clause will be severed from this Provision whose remainder will be given full force and effect. If the Class Action Waiver clause is found to be illegal or unenforceable, this entire Provision will be unenforceable and the dispute will be decided by a court.

13. GENERAL

13.1. The headings used in these Terms are for reference purposes only and do not have contractual or binding effect.

13.2. If any provision herein is held invalid or unenforceable for any reason, the remaining provisions of these Terms will not be affected. In such event, the invalid or unenforceable provision will be replaced by a provision that comes closest to the original intent of the invalid or unenforceable provision or will be modified to conform to the most expansive permissible reading under the law consistent with the intention of the invalid or unenforceable provision.

13.3. The terms and conditions set forth herein constitute the entire agreement and understanding between You and Seller with respect to the subject matter set forth herein and supersede all prior or contemporaneous communications or proposals, whether written or oral.

13.4. Seller’s waiver of any provision of these Terms, failure to insist on strict performance of any term herein or failure to take advantage of any of its rights with respect to these Terms will not operate to excuse performance or waive any such right to require strict performance at any future time.

13.5. The Seller may freely transfer its rights and/or obligations under these Terms to another entity.

Certificate of Craft Terms & Conditions

Country	Language
Australia	English
Austria	German
Belgium	French and Dutch
Brazil	Portuguese
Bulgaria	Bulgarian
Canada	English
Cyprus	Greek
Croatia	Croatian
Denmark	English
Estonia	English
Finland	English
France	French
Germany	German
Greece	Greek
Guam	English
Italy	Italian
Ireland	English
Japan	English
Kuwait	Arabic
Latvia	English
Lithuania	Lithuanian
Luxembourg	French and German
Macau	English
Mainland China	Chinese
Malaysia	English
Malta	English
Mexico	Spanish
Norway	Norwegian
Netherlands	Dutch
Poland	Polish
Portugal	Portuguese
Principality of Monaco	French
UAE	Arabic
United Kingdom	English
US	English
Czech Republic	Czech
Romania	English
Saudi Arabia	Arabic
Singapore	English
Slovakia	English
South Korea	Korean
Spain	Spanish
Sweden	Swedish
Switzerland	German, French and Italian
Thailand	English
Taiwan	Chinese
Turkey	Turkish
Hong Kong	English
Hungary	Hungarian
Israel	Hebrew

The purposes for which we process your personal information are as follows:	The processing of your personal information is justified on the following legal basis:
Providing you with the services and information you requested . For example identity verification, password or username reset, etc.	Performance of a contract
Providing you with the services and information we need to send or provide you . For example information about the suspension of our services, about incidents that may involve your personal information, etc.	Performance of a contract or compliance with a legal obligation
Administering and managing your Bottega Veneta profile once you have requested us to create your Bottega Veneta profile .	Performance of a contract

The purposes for which we process your personal information are the following:	The processing of your personal information is justified by the following legal basis:
Implementing fraud prevention, detection and investigation measures and procedures against inappropriate behaviors against our employees to ensure physical security and cybersecurity , to safely deliver you products and services and to protect the health of our employees , also via voice or video recording or listening in real timeboth inbound and outbound conversations with our customer service , with prior notice to you .	Performance of a contract or compliance with a legal obligation or our legitimate interests in protecting ourselves against fraud and in protecting our employees against inappropriate behaviors (when such interest is not overridden by your own interests or fundamental rights)
In accordance with applicable law,implementing compliance-related and privacy-related activities	Compliance with a legal obligation or our legitimate interest (where applicable) Where the processing is not prescribed by law but is a regulatory expectation (and such interest is not overridden by your own interests or fundamental rights)
In accordance with applicable law,implementing activities related to the protection of intellectual property rights and management of litigation cases	Compliance with a legal obligation or our legitimate interests in protecting our rights (when such interest is not overridden by your own interests or fundamental rights) or the regular exercise of our rights in lawsuits or proceedings, where applicable in your country of residence

The purposes for which we process your personal information are the following:	The processing of your personal information is justified by the following legal basis:
Performing activities relating to the sale or service contract you have concluded with us. For example, accounting, stock management, keeping of records, etc.	Performance of a contract or compliance with a legal obligation
Conducting business-related analytics & market research activities	Performance of a contract Our legitimate interests in improving our products or services When such interest is not overridden by your own interests or fundamental rights. Your consent, when you answer surveys or customer satisfaction questions or when we use cookies or other online advertising technologies . You can always withdraw your consent with us at any time.
Sharing necessary information with actual or potential buyers as part of a business transfer	Our legitimate interest in disclosing information necessary to complete our business transactions
Sharing necessary information with auditors, law firms, similar corporate professional service providers and data analysis providers	Compliance with a legal obligation Or our legitimate interest of properly carrying out our business including in compliance with applicable legislation and to better understand and improve our business (when such interest is not overridden by your own interests or fundamental rights)

The purposes for which we process your personal information are as follows:
Providing you with the products and services you have purchased or otherwise requested either in our stores or online. This involves any action necessary to perform our obligations under the sale or service contract you conclude with us (processing of your payment, delivery, return management, etc.) For purchases made o n our website, the contract is ou r Terms and Conditions of Sale.
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam, China and Saudi Arabia	Kuwait, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us,	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, .

The purposes for which we process your personal information are as follows:
Administering, managing and maintaining your Bottega Veneta profile once you have requested us to create it. This could include data cleansing and deduplication.
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest Once your profile has been created upon your request, to supplement it with the personal information you provide us during our interactions and thus ensure we retain the most accurate and up-to-date version of your profile(and such legitimate interest is not overridden by your own interests or fundamental rights)	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us,	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us,

The purposes for which we process your personal information are as follows:
Inbound interaction – Providing you with the products, services or information you may requestwhen you contact us
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Outbound interaction - Contacting you directly in connection with the products, services and information you have requested
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest To provide you with an adequate answer when our interaction is not related to the formation or performance of a contract (and such interest is not overridden by your own interests or fundamental rights)	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Realtime interaction – To allow you to try on our products virtually or interact with other customers
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest To provide you with tailored assistance when we are not able to identify you (and when such interest is not overridden by your own interests or fundamental rights) Or your consent if your facial image is pictured or if your personal information is visible to other customers	Performance of a contract When we collect information to provide you with relevant assistance about our products or services Any other situation will requireyour consent , as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us. We will notably rely on yourconsent if your facial image is pictured or if your personal information is visible to other customers.	Your consent , as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Real-time or further monitoring of our interaction , to enable us to improve the quality and safety of our service and provide you with better answers. This monitoring could be implemented during both inbound and outbound interactions and could be carried out via voice or video recording or listening in real time, with prior notice to you.
The processing of your personal information is justified on the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest When we collect information to improve the quality and safety of our service (and when such interest is not overridden by your own interests or fundamental rights) Your consent , as deemed obtained when you choose to enter into a contract or voluntarily share your information with us. When we collect information to provide you with relevant assistance about our products or services Or your consent to cookies when such monitoring is done on our website viacookies or other online advertising technologies	Your consent , as deemed obtained when you choose to enter into a contract or voluntarily share your information with us. When we collect information to provide you with relevant assistance about our products or services Or your consent to cookies when such monitoring is done on our website viacookies or other online advertising technologies	Your consent , as deemed obtained when you choose to enter into a contract or voluntarily share your information with us. When we collect information to provide you with relevant assistance about our products or services Or your consent to cookies when such monitoring is done on our website viacookies or other online advertising technologies

The purposes for which we process your personal information are as follows:
Sending or presenting you with tailored communication This includes communication such as updates about our products and services, invitations to events, offers, surveys. When you share your contact information with us, we will use such personal information to contact you through related communication channels (such as text message, MMS, e-mail, post, internet, social media or telephone). We will always d o our best to provide you with tailored communication based in particular on your interests and shopping habits , and improve and customise our services notably via profiling.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interest in providing you with customised content When such interest is not overridden by your own interests or fundamental rights and we are authorised by law to send you such communication without your consent Your consent, as provided when you create your Bottega Veneta profile	Your consent, as provided when you create your Bottega Veneta profile.	Your consent, as provided when you create your Bottega Veneta profile.

The purposes for which we process your personal information are as follows:
Updating and supplementing or enriching your personal information This includes conducting data cleansing and deduplication. This also includes e nrich ing your personal information with second party data or information related to your activities on social media and your browsing activity across different websites and devices. Some of the technologies we use (including cookies) may rely on services provided by other companies acting on their own account (such as social media - WeChat, WhatsApp, Baidu, Kakao Talk, Facebook, T witter, Instagram or other online platforms ).You may have provided your consent to cookies and other technologies through such platforms. These other companies have their own privacy and cookies policies and the way they use your personal information will be subject to their rules and not ours.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us Or compliance with a legal obligation When such update relates to the administration and management of your Bottega Veneta profile, including taking actions following a rectification or erasure request.	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online, and such update relates to the administration and management of your Bottega Veneta profile Orcompliance with a legal obligation When taking actions following a rectification or erasure request. Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.	Compliance with a legal obligation When taking actions following a rectification or erasure request. Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us.

The purposes for which we process your personal information are as follows:
Creating lookalike campaigns Lookalike campaigns enables us to reach new people who are likely to be interested in our products because they are similar to you. Some of the technologies we use (including cookies) may rely on services provided by other companies acting on their account (such as social media - WeChat, WhatsApp, Baidu, Kakao Talk, Facebook, T witter, Instagram or other online platforms ).You may have provided your consent to cookies and other technologies through such platforms. These other companies have their own privacy and cookies policies and the way they use your personal information will be subject to their rules and not ours .
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent when you accept, at the creation of your Bottega Veneta profile, that we l ink your personal information to certain patterns (Profiling ) (for example by accepting to receive tailored communication ) .	Your consent, when you accept, at the creation of your Bottega Veneta profile, that we l ink your personal information to certain patterns (Profiling ) (for example by accepting to receive tailored communication ) .	Your consent, when you accept, at the creation of your Bottega Veneta profile, that we l ink your personal information to certain patterns (Profiling ) (for example by accepting to receive tailored communication ) .
The purposes for which we process your personal information are as follows:
Online advertisement Present ing you with online advertisement s that are "contextual", "behavio u ral", "interest - based" or "tailored" , including by using cookies or other online advertising technologies
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent to cookies or other online advertising technologies	Your consent to cookies or other online advertising technologies	Your consent to cookies or other online advertising technologies

The purposes for which we process your personal information are as follows:
Promote Bottega Veneta 's activities on social networks.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interests in communicating on our activities When such interest is not overridden by your own interests or fundamental rights. Your consent, when you interact with us	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online, including when you interact with us via the features proposed by the social network Otherwiseyour consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us	Compliance with a legal obligation Or your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us

The purposes for which we process your personal information are as follows:
Analyze the habits of users who visit our "Fan" pages or share our content.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Our legitimate interests in communicating on our activities When such interest is not overridden by your own interests or fundamental rights. Your consent, when you interact with us	Your consent, when you interact with us	Your consent, when you interact with us

The purposes for which we process your personal information are as follows:
Fixing operational problems such as pages crashing and software bugs
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies Or our legitimate interests when we use cookies or other online advertising technologies for which consent is not required under applicable law When such interest is not overridden by your own interests or fundamental rights	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we u se cookies or other online advertising technologies	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies

The purposes for which we process your personal information are as follows:
Understanding how our means of communication are used and administer, optimise and improve them. This can include auditing the downloading of personal information from the Website.
The processing of your personal information is justified by the following legal basis:
Qatar	Vietnam and Saudi Arabia	Kuwait, China, Mexico, Chile, South Korea and Azerbaijan
Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent when we use cookies or other online advertising technologies Or our legitimate interests to administer and improve our means of communication and other systems, in particular when using cookies or other online advertising technologies for which consent is not required under applicable law When our legitimate interest is not overridden by your own interests or fundamental rights	Performance of a contract When you provided us with your personal information in relation to an online purchase or any other request for products or services made online Any other situation will require your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies	Your consent, as provided when you create your Bottega Veneta profile or deemed obtain when you otherwise choose to enter into a contract or voluntarily share your information with us, Or your consent to cookies, when we use cookies or other online advertising technologies

Category	Purpose of processing
Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier Internet Protocol address, email address, account name, social security number, driver's license number, passport number, or other similar identifiers, including information about your vehicle.	This set of personal information enables us to identify you, manage your Bottega Veneta profile, provide you with customer service and assistance and, in some cases, to contact you, including by sending you relevant information and tailored marketing content. In addition, some of our goods may be equipped with tags (e.g. RFID or NFC) and/or a printed code, which could be associated with your personal information, in order to detect security incidents and to protect against malicious, deceptive, fraudulent or illegal activity.
Information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, your name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.	This set of personal information enables us to identify you, manage your Bottega Veneta profile, provide you with customer service and assistance and, in some cases, to contact you, including by sending you relevant information and tailored marketing content.
Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	This set of personal information enables us to provide you with the products and services you have requested, manage your Bottega Veneta profile, provide you with relevant customer service and assistance, secure our communications and to manage and better understand our business.
Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement.	This set of personal information enables us to always offer you the optimum service by understanding you better. We use it to manage your Bottega Veneta profile, provide you with relevant customer service and assistance and also, in certain circumstances, to contact you for example by sending you relevant information, updates and tailored marketing content.
Geolocation data.	This set of personal information enables better delivery of the service you expect from us. It could include personal information related to your interactions with us and allows us to manage your Bottega Veneta profile, provide relevant customer service and tailored marketing content, establish communications and conduct our business securely, assess and better understand our business, and optimise and manage our website and other means of communication.
Audio, electronic, visual, thermal, olfactory, or similar information.	This data (e.g. recordings of customer service calls, tags (e.g. RFID or NFC) and/or printed codes which could be associated with your personal information) is processed to answer your queries, detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and for compliance management.

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