General Terms and Conditions of Sale - Employee Sale

Date: February 2023

1. General Provisions

1.1. These general terms and conditions of sale (“ General Terms”) apply to all flash sales of BOTTEGA VENETA unsold products or products with manufacturing defect(s) (“ Products” or “Product”) through the website https://www.bottegaveneta.com/ (“Website”).

1.2. The vendor is BV ECOMMERCE SRL, a limited company incorporated under the laws of Italy, with a share capital of 10,000.00 € with registered office at 1 Località Conti Maltraverso, 36054 Montebello Vicentino, Italy, registered with the Italian Register of Enterprises of Vicenza under no.04279060240, with VAT number 04279060240.

1.3. The sale of Products under these General Terms is only available to Kering Group’s employees and Guests (“you”) aged over 18.

1.4. “Kering Group’s employees” means all employees of Kering SA and all employees of any of the Kering Group member company whose employment contract is in force at the starting date of the sale. External consultants may also be invited to a sale by directly receiving an invitation to the sale from Kering SA or from any of the Kering Group member company (“Guest”).

1.5. Products are for personal and family use. Resale is strictly forbidden.

1.6. You will be asked to agree to the General Terms and to the Terms of Use of the Website (“ToU”) before placing an order. We therefore advise you to read these documents carefully, and in particular the General Terms, before proceeding with any purchase, and save or print a copy for future reference. If you do not agree to the General Terms, the ToU, and our Privacy Policy, you will not be able to order any Products from the Website.

1.7. We reserve the right to amend or update all or part of our General Terms from time to time, without notice. The General Terms in force at the time you place your order will govern your purchase of Products. Any amendments or updates we make to our General Terms will apply only to future orders of Products you place with us. Whenever we amend or update our General Terms, we will display the “Last Updated” date at the top of the General Terms to reflect the date of the changes. Previous versions of our General Terms are made available for your reference on a durable medium for an unlimited period of time allowing you to access them, and/or save them electronically on your computer or on any mobile device and/or print a copy.

1.8. Our General Terms should be read alongside, and are in addition to, our Privacy which tells you how we use your personal data, and our Cookie Policy.

2. Products Information and Availability

2.1. Information on our Products (along with the corresponding Product codes) and relevant prices are available on the Website.

2.2. Pictures of the Products displayed on the Website are for illustrative purposes only. Although we have made every effort to display the Products accurately, we cannot guarantee that a device’s display of our Products accurately reflects them. In particular, the colors, fabric, shade, grain, texture of the Products shown on your screen may vary from those on the actual Product. Therefore, you should rely exclusively on the description of the Products and their characteristics as mentioned on the Website.

2.3. Each sale may be subject to a limitation in the number of Products or categories of Products that can be purchased per Client and sale (“ Quotas”). Quotas are displayed on the Website. They must be strictly observed.

2.4. We may change or discontinue a Product or any of its features, as described on the Website, at any time without notice (this does not affect orders already placed at the time of the change). During the purchasing process, we will inform you if your order cannot be processed, in whole or in part, due to the unavailability of one or more ordered Products. If one or more ordered Product(s) are unavailable, your order will be totally or partially cancelled (as the case may be), and you shall pay only the price of the available Product(s).

2.5. In the event your connection to the Website fails, your selection of Products may be lost. In such case you will be required to re-enter your selection. Please note that Products in your shopping cart are not reserved and may be purchased by other customers. In no event we shall be liable to you for the unavailability of a Product following a failure or loss of your connection to the Website.

3. Prices

3.1. Prices of Products are inclusive or not of all applicable taxes and charges depending on the delivery country. Prices do not include delivery charges, which, if any, shall be added to the price of the Products and will be communicated to you during the checkout process before you confirm your order.

You are in a country where an option to pre-pay Import Charges (e.g. local taxes and customs duties) is available

The amount displayed on the Website is not the customs value of the purchase and is including a disbursement, covering all applicable customs duties and taxes for which you are liable to pay as importer of record. We guarantee no additional charges on delivery. We are fully responsible for paying import charges (on your behalf) as will be determined by the delivery destination country upon import of the Products. Prices include also a disbursement covering delivery charges / transport costs to the delivery address given by you.

You are in a country where an option to pre-pay Import Charges is not available

The amount displayed on the Website is not including local tax and customs duties. It is the customs value of the purchase made by you. You are fully responsible and liable to pay all applicable import tax and customs duties as importer of record to the relevant authorities as determined by the authorities of the delivery destination country, and we shall have no responsibility or liability in connection with the foregoing. Prices include a disbursement covering the delivery charges / transport costs to the delivery address given by you.

3.2. We make all reasonable efforts to ensure that all prices for the Products displayed on the Website are correct. Occasionally, however, an error may occur, and Products may be mispriced (incorrect price or typographical error in the price shown). In this case we will contact you and ask you whether you wish to purchase the Product at the correct price. If you decide not to purchase the Product, we will cancel your order and terminate the Contract.

3.3. We reserve the right to change the Products prices at any time and without notice, but such changes will not apply to Products for which you have received an Order Confirmation (as such term is defined in Section 4.4 below).

4. Formation of the Contract – Placing an order

4.1. To purchase Products on the Website, you must follow the instructions provided by the online purchase process: (i) include the selected Products (subject to the restrictions set forth in Section 2.3) in the shopping cart, (ii) fill in the order form with your personal information (name, address, email, telephone, shipping/billing address), (iii) select your payment method, (iv) accept the General Terms, (v) accept the ToU and (vi) place your order through the Website (following the relevant instructions on screen).

4.2. Before submitting your order, you will be given the opportunity to review your selection, check the total price and correct any errors.

4.3. By placing an order, you agree to pay the price of the ordered Products.

4.4. Once you place your order, we will send you an email to confirm your order (“Order Confirmation”). The Contract between us and you will be formed then. Notwithstanding the foregoing, we reserve the right to cancel your order and terminate immediately our Contract with you, in whole or in part, without liability to you, on legitimate grounds such as:

(i) The ordered Product(s) is/are no longer available; or

(ii) You do not comply with the eligibility conditions set out in Section 1.3 or 1.4; or

(iii) You have ordered too many Products (see Section 2.4); or

(iv) We are unable to obtain authorization for your payment; or

(v) There was an error in the price displayed and upon contacting you, you have refused to purchase the Product at the correct price (see Section 3.2); or

(vi) Reported or suspected, fraudulent, illegal or unauthorized activities, including suspected purchases for commercial purposes; or

(vii) The delivery address provided by you is not a valid address; or

(viii) You have not fulfilled your obligations deriving from a prior contract entered into with us.

In the above situations we will send you an email to inform you of the cancellation of your order.

4.5. The Order Confirmation shall be sent to the email address provided by you in the order. The details of your accepted orders are available under “My Account - My Order” section of the Website.

4.6. The Order Confirmation will include the order number as well as all the information required by applicable law, including without limitation, basic information on the purchased Products, the price and the shipping address.

4.7. Once you receive the Order Confirmation you can no longer cancel or modify your order unless otherwise provided in these General Terms.

5. Payment

5.1. You must pay the price of the Products (including applicable VAT, sales taxes or other taxes), the cost of any additional services you order (e.g., additional costs for personalized Products), if applicable, and the associated delivery charges, if any.

5.2. We accept payments made in the currency specified for the country of the shipping destination with the payment methods proposed to you before you confirm your order.

5.3. We will not debit the amount of your order until:

(i) we have confirmed availability of the Products;

(ii) we have sent you the Order Confirmation;

(iii) we have received authorization to debit your card from the card issuer or your PayPal account, if applicable;

(iv) your debit/credit card data or your Paypal account, if applicable, has been verified.

5.4. If your payment cannot be processed for any reason, we will cancel your order and our Contract with you will end immediately, without liability to you. We will inform you of this in writing.

5.5. You are responsible for the relevant charges or fees, if any, applied by your card issuer, bank or other payment institution as a result of our processing of your payment.

5.6. For each order, we will issue an electronic invoice for the purchased Products, and you agree to such form of invoicing. The e-invoice will be established based upon the information provided by you at the time of submitting the order. No alterations to the e-invoice are possible once the e-invoice has been issued.

5.7. Please note that for Pre-Order Products, payment is not processed at the time of the reservation of the Pre-Order Product but when the Pre-Order Product is available.

6. Shipping, Delivery and Collection

6.1. The purchased Products will be delivered exclusively in South Korea.

6.2. The purchased Products shall be delivered by a courier service selected by us (“Courier”). Products shall be delivered to the address indicated by you in the order form. We are not responsible for any delivery problems arising from incomplete or incorrect address details supplied by you. Please note that we will not deliver to PO Boxes, address of freight forwarders, or hotels.

6.3. The purchased Products will be shipped out only after we receive your payment in full. If we do not receive your payment in full, whatever the reason, we can delay or refuse dispatching the Products without liability to you.

6.4. We will take all reasonable steps to deliver the purchased Products within the estimated periods communicated to you during the checkout process before you confirm your order, except if a force majeure event or an unforeseeable and insurmountable act of a third party to the Contract occurs. We will send you an email to notify you when your order has shipped (“Order Shipping Confirmation”). If the delivery has not occurred within thirty (30) days of the Order Confirmation, you will be entitled to (i) notify us of the suspension of the payment of all or part of the price until we deliver the Product or (ii) specify a date for delivery and, if this cannot be met, you may cancel the Contract and we shall refund you all sums paid under the Contract within fourteen (14) days from the date you cancel the Contract.

6.5. Upon delivery of the Products by the Courier, you (or the person designated by you) are required to:

(i) verify that the number of packages delivered corresponds to that indicated on the delivery note;

(ii) verify that the packages and their seals are intact, undamaged, not wet or altered in any manner;

(iii) sign the delivery note; and

(iv) if requested by the Courier, show your ID.

Any damages to the packages and/or the Products or discrepancies in the number of packages or documentation must be immediately mentioned in writing on the Courier’s delivery note.

6.6. You can track the status of your shipment by clicking on the link included in the Order Shipping Confirmation.

7. Risk and Title

7.1. The risk of loss of, damage to, and destruction of, the Products shall pass to you when you (or a person designated by you and other than the carrier) take physical possession of the Products at the delivery address given by you.

7.2. Title in the Products shall pass to you on the date on which the Products are delivered to your delivery address.

8. Lack of Conformity - Defects

8.1. We provide a warranty for any lack of conformity to the Contract of the Products we have sold to you on the Website as well as a warranty against any hidden defects. Under the statutory warranty of conformity, you have two (2) years from the date of receipt of the non-conforming Product to file a claim. You may choose between repair or replacement of the Product unless the cost of the remedy you choose is disproportionate compared to the cost of the alternative remedy or the remedy is impossible, in which case you will be entitled, under certain conditions, to a refund or a price reduction. This warranty is provided in addition to the commercial warranty, if any, and the warranty against hidden defects pursuant to which you may make a claim within two (2) years of the discovery of the hidden defect. In such case you can choose between the cancellation of the Contract or a price reduction of the Product.

8.2. Damage, alteration or modification to the Products caused by you is not a defect or a lack of conformity. For example, without limitations, any damage caused by extensive use or wear; improper use (such as direct exposure to the sun light or heat, contact with liquid, rain or food); normal tear and wear; non-observance of applicable care and/or cleaning instructions, are not defects or a lack of conformity. Likewise, variations in the texture, natural markings or irregularities of natural Products (such as leather or fabric) are inherent to the Product and not defects.

8.3. In the event you request the repair, replacement or return of a Product due to defect or due to the Product not being as described or being incomplete pursuant to this Article 8, we will bear the delivery costs for returning the Products to be repaired, replaced or returned, as well as any costs to deliver back to you the repaired or replaced Products.

9. Liability

9.1. Nothing in these General Terms seeks to exclude or limit our liability for:

  • personal injury or death resulting from our negligence;
  • fraud or fraudulent misrepresentation;
  • breach of any obligations implied by applicable consumer protection laws; or
  • any other cause of action which cannot be limited or excluded under applicable law.

9.2. Subject to the above, our aggregate liability shall be limited solely to damages, caused by our breach, that you suffer in respect of all claims and causes of action, arising under or in connection with our General Terms and each Contract. We are not liable for damage or loss that either you or we could not reasonably have foreseen at the time you accepted the General Terms or for any delay or failure to perform any of our obligations under these General Terms if the delay or failure is caused by you, a third-party that is not under our control or a force majeure event.

10. Guarantee of Authenticity and Intellectual Property Rights

10.1. We guarantee the authenticity of all Products purchased on our Website.

10.2. BOTTEGA VENETA trademarks, whether figurative or not, service marks, all other marks, brand names, logos used on the Products, the accompanying accessories and/or the packaging, whether registered or not, together with all photographs, illustrations, images relating to the Products, trade or business names, domain names and URLs are and remain the exclusive property of BOTTEGA VENETA and are protected by applicable copyright, trademark, or other intellectual property laws around the world. BOTTEGA VENETA reserves all such rights.

11. Applicable Law and Jurisdiction

11.1. These General Terms and, therefore, the Contracts entered into with you, shall be governed by and will be interpreted in accordance with the laws of South Korea.

11.2. Any disputes arising out of, or relating to, these General Terms and the Contracts shall be submitted to the jurisdiction of the competent courts.

12. Contact us

For further information and assistance with the Website, you may contact us by sending an email at .

13. Notices

Any notice to be given under these General Terms or the Contracts will be in writing. We will contact you by email, telephone, SMS or provide you with information by posting notices on our Website.

 

아래의 온라인 직원 세일 규정을 주의 깊게 읽어 주시기 바랍니다.

참고 사항: 온라인 직원 세일 기간에 구매한 제품은 개인 또는 가족용으로만 사용할 수 있으며, 어떠한 경우에도 판매, 교환, 양도, 온라인 게시판을 통해 제3자에게 제공하는 등의 행위는 불가합니다.

접속 방법

  • 세일 시작일에 로그인 페이지로 바로 연결되는 링크가 포함된 이메일이 전송됩니다.
  • 외부 제3자에게 초대 이메일을 제공하거나 전달하는 것은 엄격히 금지됩니다.
  • 어떠한 경우에도 직원 세일 자체에 관한 정보 및 제품과 관련된 모든 콘텐츠를 소셜 미디어에 공유하여 온라인 직원 세일에 참여한 사실을 공개해서는 안 됩니다.
  • www.bottegaveneta.com 에서 온라인 직원 세일에 접속하려면 아래 명시된 바에 따라 회사 이메일 주소로 로그인하거나 계정을 생성해야 합니다.
  • 온라인 직원 세일에 접속 문제가 있을 경우 아래 기재되어 있는 전용 이메일 주소로 고객 서비스에 문의하십시오(다른 채널을 통해 접수된 문의는 처리되지 않습니다):

KR: employeesaleskr@bottegaveneta.com

            APAC: employeesalesapac@bottegaveneta.com

       EMEA: employeesalesemea@bottegaveneta.com

        AMER: employeesalesamer@bottegaveneta.com

            JP: employeesalesjp@bottegaveneta.com

고객 서비스에 문의하기 전에, 회사/업무용 이메일 주소를 사용하여 계정을 등록하고 로그인 했는지, 계정을 활성화했는지 등 상기 나열된 모든 지침을 따랐는지 확인해 주시기 바랍니다.

로그인 관련 안내 사항

  • 회사 이메일 주소로 로그인하거나 계정을 생성하세요.
  • 계정을 생성하려면 이름, 성, 회사 이메일을 입력하고 비밀번호를 설정해야 합니다.
  • 기존에 www.bottegaveneta.com에 가입한 사용자는 회사 이메일 주소로 계정을 생성했다면 당시 생성한 인증 정보(사용자 이름 및 비밀번호)로 온라인 직원 세일에 접속할 수 있습니다.
  • 이전에 설정한 비밀번호를 기억하지 못하는 경우, 웹사이트 로그인 페이지의 “비밀번호를 잊어버리셨나요?” 절차에 따라 비밀번호를 재설정하십시오(https://www.bottegaveneta.com/login).

온라인 직원 세일 시작일부터 카탈로그를 보고 제품을 구매할 수 있습니다.

세일에 참여하는 방법

1단계: 이메일로 수신한 개인 초대 링크를 클릭하여 로그인 페이지에 접속합니다.

2단계: 로그인 관련 안내 사항에 명시된 바에 따라 회사 이메일을 사용하여 계정을 생성하거나 기존 계정으로 로그인합니다.

3단계: 로그인이 완료되면 "Employee Sale" 섹션을 클릭하여 직원 세일 제품 카테고리에 접속합니다.

중요 참고 사항: 활성화된 이메일 주소로 접속한 직원만이 섹션 및 특별 가격을 확인할 수 있습니다.

판매 기간 동안 주문을 배송 받고자 하는 국가/지역을 신중하게 선택하세요. 잘못된 국가 또는 주소로 접수된 모든 주문은 취소됩니다.

가격

  • 각 제품과 관련하여 명시된 가격은 최종 가격이며, 부가가치세가 적용되는 경우 이를 포함한 가격입니다. 면세, 수출, 의향서와 같은 부가가치세 면제는 적용되지 않습니다.
  • 제품에는 결점 및/또는 결함이 존재할 수 있습니다.
  • 제품에는 프로모션 코드가 적용되지 않으며, 추가 할인은 불가합니다.
  • 온라인 직원 세일은 특가로 제공되므로 모든 구매는 최종 구매 확정으로 간주되며, 이에 따라 반품, 환불, 교환은 금지됩니다.
  • 보테가 베네타 공식 채널을 통한 수선은 불가합니다.

카테고리별 직원 구매 한도

직원당 총 구매 가능 개수 (모든 주문에서의 총 품목 수):

  • 여성 가방: 직원당 5개;
  • 남성 가방: 직원당 4개;
  • 여성 신발: 직원당 4개;
  • 남성 신발: 직원당 3개;
  • 소형 가죽 제품(성별 무관): 직원당 5개;

  • 직원당 최대 4개의 주문;
  • 주문당 최대 10개의 품목;
  • 동일한 색상, 모델, 사이즈의 제품은 직원 1인당 최대 1개까지 허용됩니다.

구매 한도를 초과할 경우 결제가 진행되지 않습니다.

"직원당"으로 지정된 할당량은 직원이 할 수 있는 최대 주문(4개) 사이에서 적용되며, 개별 주문에만 적용되지 않습니다.

모든 주문의 총액은 스페인 지역 내 스페인 법인하에 고용된 직원의 경우 3,000 유로를 초과해서는 안 됩니다.

모든 주문의 총액은 멕시코 지역 내 멕시코 법인하에 고용된 직원의 경우 2,500 유로를 초과해서는 안 됩니다.

구매 한도를 초과해서는 안 됩니다. 온라인 직원 세일 종료 후 모든 주문을 리뷰하여 구매 한도를 초과한 주문에 포함된 모든 상품은 취소됩니다(취소 기준은 Bottega Veneta의 재량에 따릅니다).

장바구니 내의 제품은 결제 단계로 진행하여 결제를 완료하기 전까지는 귀하의 제품으로 예약되지 않습니다.

따라서 선택하신 일부 제품은 결제 진행 시 재고가 없을 수 있습니다.

주문 및 반품

  • 주문은 직원의 회사 이메일 주소로 이루어져야 합니다.
  • 결제가 완료된 후에는 주문을 취소하거나 수정할 수 없습니다
  • 주문하신 제품은 Bottega Veneta 의 선물 포장 없이 배송됩니다.
  • 반품 또는 교환은 허용되지 않습니다.
  • 결제 시 선물 옵션을 선택하지 마십시오. 해당 주문은 선물 메시지 또는 선물 포장 옵션은 제공되지 않습니다.

결제

  • 주문하신 제품은 신용카드로 결제가 가능합니다.

     국가에 따라 다른 결제 수단이 제공될 수 있습니다.

  • 모든 결제 수단은 직원의 명의로 등록되어 있어야 합니다.

배송

  • 주문 확인 후 영업일 기준 최대 10일 이내에 배송이 시작됩니다. 배송이 시작되면 배송 이메일을 받게 됩니다.
  • 직원 세일 주문의 경우 PO 주소로의 배송은 허용되지 않습니다.
  • 주문하신 제품은 매장 내 픽업이 불가합니다.
  • 배송지는 반드시 개인 주소를 사용하시기 바랍니다. 사무실 주소로 주문한 모든 주문은 취소됩니다.

고객 서비스/문의

주문일로부터 7일 이후 문의사항이 있는 경우 아래 이메일 주소로만 문의하시기 바랍니다.

한국: employeesaleskr@bottegaveneta.com

            아시아 태평양: employeesalesapac@bottegaveneta.com

            유럽, 중동, 아프리카: employeesalesemea@bottegaveneta.com

           아메리카: employeesalesamer@bottegaveneta.com

              일본: employeesalesjp@bottegaveneta.com

의견이나 문의에 최대한 신속하게 응답하기 위해 노력하겠습니다.

최초 문의 후 7일 이내에는 고객 서비스 부서에 추가 문의를 삼가 주시기 바랍니다.

다른 채널(전화, 라이브챗, www.bottegaveneta.com 의 이메일, Viva Engage, 주문 및 배송 확인 이메일 회신)을 통해 접수된 문의 사항은 처리되지 않습니다.

위 규정을 위반하는 행위, 특히 Bottega Veneta 제품의 재판매는 중대한 위반 사항이며, 이는 Bottega Veneta에 심각한 피해를 초래하고, 당사의 기업 문화의 기반이 되는 신뢰 관계를 훼손하는 행위에 해당합니다. 이에 따라, 온라인 직원 세일에 접근이 허용된 사람이 상기 약관을 위반하는 경우, 관련 법률이 허용하는 범위 내에서 Bottega Veneta 및 그 소속 케어링 그룹 회사의 자산을 보호하기 위해 필요한 모든 조치를 취할 수 있습니다.

상기 온라인 직원 세일 규정은 *직원 세일 일반 이용약관(General Terms and Conditions of Sale - Employee Sale)(Terms and Conditions Employee Sale)의 일부로 간주됩니다. 만약 온라인 직원 세일 규정의 조항이 직원 세일 일반 이용약관의 조항과 상충될 경우, 온라인 직원 세일 규정이 우선 적용됩니다.

귀하는 주문을 진행하기 전에 상기 온라인 직원 세일 규정 및 직원 세일 일반 이용약관에 동의해야 합니다.

개인정보 처리:

BV 직원 할인 판매 기간 동안의 개인정보 공개(특히 개인정보, 우편 주소, 신용/체크카드 번호, 은행 코드 및 전화번호)는 제품 구매 주문을 처리하고법적 또는 규제상의 의무를 이행하며, 판매 후 분석(사기 방지 목적 및 주문에 적용되는 구매 조건을 준수하는지 확인하는 것을 포함)을 수행하기 위해 필수입니다. 판매 후 분석 수행을 위해 주문과 관련하여 수집된 개인정보는 구매 제품에 포함된 고유 코드와 자동으로 연계되어 사기 행위 또는 구매 조건 위반 발생 시 코드를 통해 해당 주문 건을 식별할 수 있으며, 이러한 정보는 해당 사측에 전달될 수 있습니다.

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